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Technical Support

Having trouble installing, connecting to, or playing the game? Come on in!

NOTE: THIS AREA IS NOT THE CORRECT PLACE TO POST IN-GAME BUGS OR PROBLEMS WITH CONTENT, PLEASE USE THE BUG TRACKER FOUND LINKED AT THE TOP OF THE FORUMS. ALL FUTURE IN-GAME REPORTS FOR CONTENT ISSUES WILL BE DELETED BY MODERATION STAFF. - Kyp (Jan 18th, 2017)

2491 topics in this forum

  1. Lots of Ctd after last patch/update

    By norador,
    • 1 reply
    • 470 views

  2. Net 7 Portal

    By Levitron,
    • 2 replies
    • 451 views

  3. Offline?

    By warner89,
    • 7 replies
    • 830 views

  4. Returning Player getting INV-300 1 2 3

    By KSerge,
    • 54 replies
    • 5.7k views

  5. Loading screen appears then disappears

    By Shadyhope,
    • 1 reply
    • 466 views

  6. Launcher password sign in problems

    By Garkan,
    • 5 replies
    • 734 views

  7. crash to loading screen,,,

    By wile,
    • 1 reply
    • 530 views

  8. Can't sign in or create account

    By Sideband,
    • 5 replies
    • 765 views

  9. Launching Client Error

    By Dacono,
    • 3 replies
    • 615 views

  10. Raid triggers

    By Gwenia,
    • 0 replies
    • 406 views

  11. proxy is an empty file / exception during update

    By DaveOMac,
    • 4 replies
    • 630 views

  12. Experiencing severe lag issues

    By Heliocid,
    • 2 replies
    • 962 views

  13. Launcher stuck at v1.9.9

    By Ghostbane,
    • 5 replies
    • 673 views

  14. Freeze ups, DCing

    By Wanderineone,
    • 2 replies
    • 544 views

  15. How to disable mouse lock

    By Licillicre,
    • 7 replies
    • 808 views

  16. Net 7 Client no longer working

    By Shadyhope,
    • 1 reply
    • 416 views

  17. Unable to validate login information when trying to sign into the game

    By AdamTheChespin,
    • 6 replies
    • 772 views

  18. Suddenly having issues playing 2 chars at once

    By garblesoup,
    • 14 replies
    • 929 views

  19. Question regarding ISP for download

    By GDIalwayS,
    • 2 replies
    • 491 views

  20. Computer reboots at character login

    By Arethusa,
    • 6 replies
    • 622 views

  21. Cannot login

    By Drangonspy,
    • 3 replies
    • 575 views

  22. Cannot log into game

    By Wyzzard,
    • 3 replies
    • 579 views

  23. Broken database on Nt-7 for builder listing

    By Moulinneuf,
    • 4 replies
    • 636 views

  24. E&B Config not working

    By CrimsonDawn,
    • 1 reply
    • 539 views

  25. unable to log in

    By CrimsonDawn,
    • 0 replies
    • 406 views
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