Technical Support

I have installed the game on my PC yesterday, but friends, I dont know why this happens. After installing the game, I cant access any internet on my PC. I have checked the Wifi settings and it is okay. Then I dont know what could be the issue. Can anyone please help?

So guild seems to be having major issues. I have been gone for a while as IRL things happen. I came back and found someone else as guild leader so I am wondering if there is a demote timer now or if this has to do with the old bug that allowed someone to hit promote 10 times then yes 10 times to promote over their own rank? I also reported the issue i was having setting the ranks and now its giving me a new word that IS NOT even on the screen(is someone messing with me? lol). If you click on an online guildy C++ runtime crashes.

It has been a good 9-10 years since I have had the pleasure of playing Earth and Beyond. The craving for nostalgia hit hard, so I am in the process of installing. However, I have come across an issue that I am having difficulties with. Following the step by step instructions provided, I am at "10. Next, navigate to your 'Start' menu and locate the Earth and Beyond shortcut Folder. 11. Once there, run the 'Earth & Beyond Configuration' shortcut, and select your desired settings. Make sure you run as 'Administrator' (Rightclick the shortcut and select 'Run as Admin') and also hit the 'Performance Test'." There are no files called "E…

Woody told me to post in forums so here it is

I am running win11, and I have tried all the tricks in the previously posted login issues. I still can't get in. I can get to the login screen, and it keeps telling me my login information is not accepted every time. I also just created a new account, and it told me the same thing.

Net7proxy reports: server failed to respond to login attempt Lets me login to the forums and Net7 account page i see people are online and all my characters as well it's been months since i have been able to get on and play i would of made a ticket but it won't let me login there. EDIT: changed the local IP to the 3rd one in the list starting with 192 the 172 one it defaulted to wasn't working. Now to figure out how to get in to all 6 of my accounts my second account with my PW isn't letting me in wrong password.

I used to use the Net7proxy to launch the game, but as of a few months ago it started giving me a "Server Failed to respond to Login attempt" error. Was something changed with the proxy recently? I've tried on multiple systems, none seem to be able to launch the game through the proxy. I still can play using the launcher, but I can't seem to load more than one client unless I use the proxy.

Avatar: Softwood. Class: PW. HU: Max. OL: 150 Build Weapons: Max **This is concerning backdoor, not Stage II from invite** The purpose of doing the backdoor missions from Kenlz is to remove the HU and OL restrictions from the Stage I Agrippa quests. I must stress, the respective backdoors work correctly for devices and shields. - Analyze and make 2 of each item you analyze and turn it in with your Progen gold token along with some refined ore and get access to Stage I Agrippa with all mission restrictions removed. Taking the PW prerequisite from Cleri Maste at Trader's Fort and going to Kenlz in Lagarto you are …

I have a newer PC that is not booting up the game from the Play Screen Button. It just locks up. Says it cant find a file or 2. Ive played on this system before but it had the same issues before until I loaded it in some proper sequence or something. It has run the character builder and then it doesn't see it to play it. It seems like I have 2 game groups. LV52 and LV522 that play fine on my older PC but this one isn't able to link with it. Very frustrating the # of times I have tried to reload it and resolve it.

Moved this from Technical Support to this category referring to this post on the forum I am having the same problem I am trying to gate from Witberg to Zweihander. The loading screen shows and stays propably forever. The avatar having this issue is Pojama (PS) I have checked the Launcher, all 4 boxes in the server section are checked. I also have cross-checked on another Avatar, ArmpiTS (TS), same result. Then I tried the Backdoor via Luna on a TE, Greggary. He also got stuck while gating to Zweihander. If you need any further informations, please specify. Edit: migh…

referring to this post on the forum I am having the same problem I am trying to gate from Witberg to Zweihander. The loading screen shows and stays propably forever. The avatar having this issue is Pojama (PS) I have checked the Launcher, all 4 boxes in the server section are checked. I also have cross-checked on another Avatar, ArmpiTS (TS), same result. Then I tried the Backdoor via Luna on a TE, Greggary. He also got stuck while gating to Zweihander. If you need any further informations, please specify. Edit: might be on the wrong forum, if so.. please move Edit2: C…

Been playing a while dont know how or where to go but no matter how many times I login it now says Your account does not appear to be valid, try using the default launcher. Initially I got the red error box that was posted here which Kyp responded to saying it's a corrupt or bad authlogin.dll which he suggested renaming or deleting which I did and repatched but it still did it. I then uninstalled the entire enb and net7 and did a fresh install..and restarted to do windows update. It let me login on One char, Alios but Magnis and Johnycage still says "Your account does not appear to be valid, try using the default launcher ;)" As a note my net7 launcher is pointed at the c…

The first question is in the title. It's been so long I lost the sheet of paper with the login credentials and besides that, my old email is defunct so regaining pw is not possible. Second question: Some of my existing email addresses which i had at the time are not showing toons - does the attack on the emulator have anything to do with that? Ty for reading

Hi, I get an immediate CTD when trying to land on Nostrand Vor planet, have tried multiple toons on different accounts. Those characters get stuck there as i get CTD when trying to login again. I have logged tickets to get the toons moved. All other content (so far, I'm a newbie) including landing on other planets work just fine. I was hoping to do some traderuns between Fenris/Nostrand but I can find another no problem. I just worry if I get a quest to go there. Any ideas what might be causing this issue? If its any help I've tried it on the following toons/accounts: Acc Oxymorron: - Dorsvenabli (currently stuck) …

How would I go about installing EnB on my wifes windows 11 laptop?

I've been having an issue for the past 2 days where I log in on a character and once I'm on the dock atm OMP I can't do anything. I can not instal new equipment, move stuff from my vault to ship, or even see anyone online in my guild. I close that client and try to restart and the launcher but it takes forever to launch the client. 45 mins of ignoring everything and the cycle will start all over.

I seem to remember there was a app to let us know when the game was up. Does it exist or would it be more trouble then it's worth?

I'm trying to come back after being away for a bit, but i've forgotten my game account password. I'm able to log into the net-7 website, and push the Forgot Password button. But i'm not getting the reset email. I've double checked the spam folder and I have no filter active on that account. I did this about 10 hours ago so i'm pretty sure any email should have made it's way through the internet tubes by now!

Game runs fine in window but I get CTD with no error after splash screen. I've tried multiple res, running the test on each and making sure that the two configs match it just won't run fullscreen...

I had an issue yesterday with disconnecting while idle for a few mins if I kept moving and doing stuff it was fine but as soon as I went idle like get up to go do something then came back like 5 mins later 90% of the time my toons would disconnect...

Hello Dev i had deleted my two characters to remake them but i forgot to give the Founder role give Syras in a Guild call Imaginary inc. Now our guild had lost the Founder role and can't give it but i think its Bubble or Squeaks who had the role. But i can't remember who had it im very sorry please can you restore the Founder Role to Syras but im not sure i have put this in the right place

I have followed everything I can find on the forums about it, but still just a tiny box window. Widowed is unchecked, I have the screen rez set to my monitor size, tried running as admin, tried running in win8 compatibility mode. Starting to get unhappy.

First time trying to login in several months and I cannot reach the login server. Ive tried disabling my firewall, reset my internet, and reinstalled net7. Same results every time. Get the "Server failed to respond to login attempt" message. Any thoughts?

i get to toon selection and it goes to galaxy map and that's as far as i can get.

Hello - I have created NET7 and E&B accounts, installed the game, and updated - I am unable to play the game though. After I double click on the "LaunchNET7" game I See the loading circle ....then it disappears. Any support would be great thanks!!