Kyp

Try This

It was not caused by DNS. Something happened with the host that broke their e-mail interactions with our account so it was acting like we were not authorized to send/receive mail. This is corrected and should be working fine now.

Ok main thrust of things is done for the interruptions. I have restarted the game server, am not expecting another outage. Please let the game masters know if anything seems very unusual post update.

Sometime today I will be on to take the game down. I was informed there was starting to be some issues manifest from runtime so I'm gonna get everything up to date and bring it all back up again. This may mean a little downtime, but I'm not expecting it to take too long. I have done everything I can for the updates to cut out overhead time.

This sounds more like the connection is letting itself be idle. When dealing in UDP the communication has to keep active most of the time, this is one of the reasons mobile hotspots aren't great for playing because they are trying to idle connections with battery saver techs. For Win11 assuming the above isn't true and it isn't a laptop make sure you have a constant power supply and set your power settings to performance (at least while you play). I'd give it a try at any rate. I can leave my desktop computer sitting for hours with me logged in in space OR on a station but UDP is pretty unforgiving about closing connections. It's not capable of providing a state so if there is no communication from host in x amount of time, then close connection.

Primary maintenance for today is done, should be a little cleanup tomorrow that might cause some freeze/delay while it happens and probably some forum upgrades

I am trying to do all the non-disruptive stuff first, but there are some nasty evil hobbitses out there in the wild, and things need their updates. Bypasses have got to be built, right? Anyway, when I get there, there'll be an outage while I update the game server and the security tools to the latest versions.

That's not a tech support issue, more of an account/billing issue which is the purview of the GM team, typically. Open a GM ticket, provide the account name, the old e-mail address you believe it is, and something else to help us identify the account and we can go from there. As a security professional would say, "Something you have, and something you know." in the absence of true SSO or MFA options thanks to the age of the game. GM Ticket system

I should say it does for me, but then again as I'm permitted to pass the firewalls I might not see the same thing, but I do also see people on the server changing sectors so I'm guessing it's a config thing.

This would be your launcher/config somehow, Shows online just fine right now.

Might have been purged when we went live depending on the timing, but yeah as above.

Maintenance completed (albeit late/today) and was unexpectedly larger than I gave it credit for. Server coming back up now.

This shouldn't take too long, just need to update some of our software. Anyway, heads up!

Still running. See install guides under tech support and hit up https://www.net-7.org for downloads.

It's probably moreso that it was a generic firewall setting that was refusing because the firewall doesn't trust the signature of the certs or something but who knows. Once we get things in a proper order perhaps I can get us a code signing cert and sign it all then it'll stop being such a hassle with security utilities.