Lead Developers [LDEV]
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About Kyp

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    Content Director
  • Birthday 10/01/81

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    Radical Dreamers
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    Knoxville, TN USA
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    Game Design, games, programming, and most importantly... fun!

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  1. If you're seeing the load icon, that sounds like maybe something is preventing execution. Check your antivirus solution, there should be an exclusion area. I would recommend excluding the directory you have us installed in. The code is not well known and it is not signed by a code-signing certificate so Antivirus software may prevent its execution.
  2. As Mouli privately contacted me, I will share this in case there is confusion amongst the player base: Bug Tracker link is at the top of the forum, it will take you here: We want you to post issues with game content or perceived errors with functionality here. If you've lost an item or the game has somehow unfairly treated you, visit log your affected account in, and then click WebHelp to see the link to our GM Ticket support system: Our GMs will review logs as necessary and remediate the issue if they deem it necessary.
  3. Hi Mouli, I believe we had this discussion. We don't want you to collect lists of players with issues like these, your job is to collect feedback and compile it and talk with us, no more and no less. They should follow Woodstock's advice and make a GM ticket. The GM will respond as soon as they're next on and take care of the problem. The GM Tickets and the bug report area at the top of the forum remain the official channels for support requests.
  4. You can uninstall it, assuming you used the Universal installer from the appwiz.cpl (Add/Remove Programs), if you didn't you just have to remember where you put everything and delete it.
  5. ^ Had we not had issues with code surrounding it, this would have been done last July.
  6. Guys (and Sage, since we already had this conversation I think).. as Zack notes above the whole Elliptic Curve and SSL/TLS thing. Windows XP and Vista do not support these current and future certificates. It's simply no longer an option. People have clung to XP over 7 -- although personally as a sysadmin and such else in my day to day life this confuses me -- however, the time has passed where you can use it reliably. Since Microsoft stopped supporting XP on April 8 2014 and Server 2003 on July 15 2015, we can't really offer any kind of support. We must maintain the basic security of your connections and can't do this without using secure certificates. You'll also note that if you visit a site with an older certificate in your browser, at least with Internet Explorer anyway, you will see that the lock icon disappears for any cert not capable of these new algorithms. This is their way of allowing people some time to upgrade, and its already been extended several times, they're not going to do it again and this has already been established. (example: I understand not wanting to buy anything you don't *have* to or whatever, but this is at the highest levels of the organizations that establish these requirements. I'm sorry if you're upset, but there's nothing we can do about it.
  7. Delete the mentioned file and trigger the download again, it should pull it down. It's saying the local copy of the file and what we have on the patch server have some sort of discrepancy it can't reconcile.
  8. Good to hear, enjoy.
  9. Correct, this is one of the aforementioned file-based solutions.
  10. Half of these are bad ideas to begin with and have never actually fixed anyone's problem, I would think. We do not recommend EVER turning off a firewall or antivirus, just add exceptions for our software to those systems if you encounter issues. The main reason you would in this case is because they are unsigned code. The TH6 files or the actual map itself are the usual culprits for this kind of an issue. So here's what I recommend as a next step: In LaunchNet7's main folder, there is a subfolder 'Database', default install path C:\Program Files (x86)\Net-7\database, remove the GalaxyMap.dat file Tell the launcher system to reset updates, and let it download again. On next launch, tick the box to to delete TH6 files, and also what are the rest of the settings on this page of the Launcher before you click play? Depending on MTU of your given router (most default to 1500 these days) we may need specific settings. Hope that helps. Let us know.
  11. Impossible because we don't have the code for the client. The client is basically as is, except for the ways we've learned to manipulate it through associated game files.
  12. I think this may be the sector, I'll have to look it up sometime, but one of them uses a port that is known to be used by certain types of attacks, so it is possible it is being filtered at the ISP for the purposes of providing better service. This could be very much why.
  13. As far as I'm concerned you all can do winner by acclamation. It is your representative, after all.
  14. This is of course open for you to put out if people were to desire it, but our stance to be clear is simple. Nothing completely unattended, as in if you're doing some action and someone happens to think you are unresponsive they might report you to a GM if one happens to be available who may check on you. If they do, and you don't respond it is a problem and there will likely be some sort of disciplinary action as a result. As long as you can answer, macro happily away all you want. To me, takes the fun out of playing though.
  15. There are old files floating around out there, but current code or data are not available in a completely public fashion. However, if you want to join the team we don't turn anyone away that has motivation and some kind of skill to contribute (and can get along with everyone else, of course)