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Web Development Lead [WDL]
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About karu

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    Web Developer

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  1. So that there is no confusion, you using your smart-phone while driving spaceship and you wonder why you crash to the gate? In all seriousness, I don't think it has anything to do with web page being open. Portal does have periodic ping to update online players count and unread mail, but thats it. There is no other activity on the page.
  2. Accidental change of password

    game account password reset is sent to linked forum account email.
  3. Ship info section has same purpose as character planner.
  4. Patch does not use https, but release notes and login does. Release notes and game login should use IE component so if you open https://sunrise.net-7.org/AuthLogin under InternetExplorer, then it should display false if there is no cert issues.
  5. Inv300 error quirkyness

    If Megan tells you that she cant verify account for some reason, then game account username and/or password you using is incorrect. You could change password on game account on portal and try again.
  6. I take you not seeing popup error message and just Megan tells you that login is invalid, in that case you enter either wrong username or password. It might be case sensitive for username, not sure. To make sure all chars for password are what you think they are, you may want to use username field to see the password you typing. You can also try to change password on portal.
  7. Launcher windows is ~800x640 pixels (+window decorations). You have vertically challenged resolution or high dpi selected which reduces effective resolution, tho from screenshots that does not seem to be the case.
  8. Account log in

    Make sure you dont confuse game and forum accounts. If you still having problem, then you can either request forum account password reset link or change game account password on portal.
  9. Incompatible Net7Proxy

    If you have net7/enb installed under c:/program files, then you need to run launcher as admin to have write permissions for that directory.
  10. Server stops sending UDP?

    Might be your router. Most of them use liberal interpretation what to do with UDP
  11. If they still there then yep you can delete them
  12. INV-300

    Ask them.
  13. INV-300

    ESET is doing Man-In-The-Middle attack by replacing all https cerificates with his own to listen in what you doing on the web... or at least for all the websites it does not recognize (google would not work otherwise) They call it banking protection (or other marketing term). You can disable it... if you still trust them.