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Web Development Lead [WDL]
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  1. Launcher needs to point to EnB/release/client.exe file. What happens after pressing "play" in launcher, is it launchers net7proxy.exe, that one launcher client.exe and you get game EULA popup, which after accepting opens ingame login window. You might need to run ebconfig/e&bconfig.exe (probably using WinXP compat mode and/or 'as administrator', same as launchnet7.exe/client.exe). How far do you get?
  2. Server might of left some residual info in one of databases when you deleted the old char and that prevented moving new char into that slot.
  3. This might be firewall issue (net7proxy.exe) or "Local IP" list has multiple entries and wrong one is selected.
  4. Does it say invalid password or does it show different error?
  5. Its a network issue where HTTP/HTTPS and UDP traffic reaches server with different IP's. Either you switched on proxy in internet settings, or your ISP is doing unholy things with traffic. VPN may also cause trouble.
  6. Try reset updates on launcher. If EnB is installed in program files, then you also must run launcher as admin.
  7. Make a copy of LauncherNet7.exe (just ctrl+c, ctrl+v on the file) and launch the copy (as admin probably). See if that lets it to update itself.
  8. Make sure launcher is set to run release/client.exe under EnB install directory and not e&b.exe
  9. Not sure what the InstallShield issue is on your windows install (google give some solutions when searching that error). For EnB, installing is optional (tho recommended as less downloading). This should get you into the game * create folder c:\games\enb\release * create empty file c:\games\enb\release\client.exe * point net7 launcher to c:\games\enb\release\client.exe file
  10. Maybe its comcast spam filter that rejects mails? net7 uses own mail server. First search returned this, maybe it helps. https://www.prrcomputers.com/blog/not-receiving-all-emails-at-comcast-how-to-fi/
  11. You need to set launcher to run as admin aswell if you running e&b config as admin so that game and config read/write to same registry entries. You might also need to set client.exe to run as admin.
  12. I believe you have launcher set to launch e&b.exe and not client.exe (from release directory)
  13. It seems that sunrise cert is expired and automatic renewal did not work.
  14. If you open account/avatar settings, then select game account on dropdown and switch to it, then you can change ingame password for that game account, or request new random password if you have forgot it. I tested and password change did work. There is also ingame command "/changepassword newpassword". Password you changed was probably forum account's and the password warning was right after login to portal probably. I really hope you have 2 forum accounts and you just got confused which one had ingame account linked. Changing forum password does not (well should not) unlink game accounts on portal.
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