Technical Support Latest Topics

Earth & Beyond Client Alternate Download Location

Sun, 24 Mar 2019 00:18:10 +0000

From the Net-7 Website under Downloads, the Earth & Beyond Client refuses to download in either Firefox or Chrome. Is there an alternate host?

Nothing hosted on http://www.bothouse.com/ is loading. It would be useful to have alternate download locations available from the Downloads page.

Running multiple clients simultaneously (multiboxing)

Sun, 20 Jan 2013 16:47:55 +0000

I am very fond of multiboxing, but I have hit my head more than once on the "already running" message.

Since I am reluctant to create new windows accounts and use that workaround, or use any other sandbox environment, I decided to look at the locking mechanism in place and try to create a workaround/fix for that.

I have created a Net7MultiClientUnlocker for this purpose and I have been getting great results with it. Sure, every now and then I still get this message, once. But that's about it.

No virtualisation or anything fancy happening in my unlocker, just detecting the launch of a new E&B client and then attempting the remove the lock for the running client process. My tool does NOT alter the client itself in any way.

How to use?

Well, the Net7MultiClientUnlocker tool works best if no net7proxy processes are already running. So in case of closing all your clients and booting them up again, it helps to first shut any lingering net7proxy process down.

Just start the Net7MultiClientUnlocker tool as administrator, it needs administrator rights to remove the locks. Running without admin will quit the tool without showing a gui.

If started as administrator, a window will appear where messages will be logged.

Now just leave the Net7MultiClientUnlocker tool open and just use the Net7 launcher like you would normally do.

You will see messages stating that a new E&B client launch has been detected and hopefully followed by a message stating that the multi client lock has been disabled.

If the lock has been disabled, you should not be bothered by the nag screen saying the client is already running.

Like I said, every now and then there will be a nag screen that slips through (might find a solution for this in the near future but not promising anything) but all in all I have had great results using this method.

Last but not least, the download link, just unpack the zip file to a folder of your choice and run the Net7MultiClientUnlocker as administrator :

Downloadlink

Fly safe.

Huronimous.

Returning Player, Locked Out, Help Please

Sat, 12 Sep 2026 02:22:11 +0000

Like the title says, and I've tried to follow previous posts on this issue, but still cannot get into the game. I set everything up a bunch of years ago and got into the game just fine. Then within the past year or two, the game login stopped working (incorrect password). I can log in fine on Net-7 and in the forums. I followed an older post and went into Account and Avatar settings on Net-7, opened the account (I have 2), and tried to change the password, but got an error "PWERR_4: Old password is incorrect". If I knew the original password, I'd be able to log in in the first place, so I'm not sue what else to do here. Do I really need my original password to change it to a new password? I always thought my game password was the same as the Net-7 and forum password, but it seems not to be, and as such it hasn't been auto-saved anywhere that I can find. Any suggestions? Thank you.

"Error:2" Couldn't connect to the update server. Try again later.

Tue, 11 Aug 2026 16:59:27 +0000

I had some issues, but finally got through them all. Opened ports/allowed everything, and so on, but Ive been at this wall for a bit, and I can't find anything about this error, besides opening ports/allowing proxy/enb, whcih I already did. Any help appreciated!

Can't Get past Start-up movie

Wed, 09 Sep 2026 03:55:01 +0000

Hello everyone,
I'm very new to this community and I'm struggling to even get the game to boot up, sadly due to my family switching over to Starlink I'm basically barred from port-forwarding.
(For small context we used to have fiber, but due to family issues we're in Starlink residential. I don't want to more into it than that.)

All of my Windows security is disabled(Firewall & network protection, App & browser control, Virus & threat Protection), It's more of a headache for me to have those on.
The "Local IP" is set to the 192.168.1.XXX protocol, and the Server is set for "sunrise.net-7.org"
I've reset the updates, then checked for updates, deleted the AppData\local\Net7\LocalNet7 folder and restored it when that simply prevented Client.exe from even opening.
I've checked "Debug Launch" and nothing comes up.
I've tried setting almost everything to run Windows XP + Administrator.
I've run net7proxy.exe and am returned with "login failed - server not found"
I have read that people had issues with T-mobile, but not so much with Starlink.
I do have a VPN, and I'm stuck in the same spot with that option aswell.

I'm feeling confident that it's an issue where I simply can't Port-forward, but I'm not sure if I've tried any of the other possible avenues before it turns into giving up for the time being.

I've spent all day searching through forums and trying different things.
I'm also worried that I've also not found the solution in these forums.

I am holding out hope,
Thank You.

Full Screen for Windows 11

Mon, 17 Jul 2023 14:32:05 +0000

Greetings all,

Could someone walk me thru how to setup E & B for windows 11 in full screen. I searched the forums and found a couple of threads on how to do it for earlier versions of windows but alas my tech/window knowledge is lacking in converting those processes over to win 11. Thank the gawds that the automakers don't completely revamp a cars' layout ever couple of years.

Thanks

Server Failed to respond to login attempt

Sun, 28 Jun 2026 13:27:30 +0000

I had it all set up. Nothings changed but i have not logged in for a few months. Now when I run the launcher i get "Server failed to respond to login attempt" and i cant get in. Says server is online and 29 ppl playing. Any ideas how to fix?

Invalid Login?

Wed, 17 Jun 2026 23:07:48 +0000

Worked last night.

Common Issues: Check Here First!

Wed, 22 Jan 2025 00:24:07 +0000

I've been compiling a list of common issues and their solutions on the Net-7 wiki here:

https://net-7.org/wiki/index.php?title=Troubleshooting

New issue old time player

Thu, 23 Apr 2026 11:44:58 +0000

New problem

Sorry for the wall of txt, But at a loss for anything else to try. When I last left the game I may have been a bit lippy, and banned? So Sorry if I pissed off someone.

Wow I never had this much trouble. Getting to the game login screen. tried every combination of login/passwords and nothing works. I changed my Net 7 password, and can see all my toons. But game refuses to let me in. I tried Mimir and mimir tom123il and Tom123il, assured enb and net 7 are in firewall apps.

the Blasti name was a default name installed by devs to test the sign in system 20 years ago, it alright to enter your sign ins over it, try entering your signins for your account, must be the same as those that appear under account tabs on the net-7.org page. if no accounts appear on net-7.org, you will have to create a game account to sign in to the game

I see tom123il and tfm123il game accounts under Mimir forum names no accounts under the mimir name as an account name

Still no go. I'm thinking a total reinstall may be a possible answer. It get's soooo close to getting into the game. I tried tom123il and the tfm123il, no go. could I have been blackballed? I was a bit lippy.

nd yet again, no joy. Uninstalled both Net7 and EnB Demo. reinstalled both. The ONLY other thing I can think of is my login creds. tom123il and or tfm123il both tried and failed. I could try a new account, but if that works I don't think I have the years to re up a PS. I will try to disable windows firewall. I did set up both EnB abd net7 as trusted apps.

I created a new character and ALL was well. Let me right in. Soooo not sure what else to try???

Post in thr forums under Tech Support so that a dev can look into your issue and assist you

Higher Resolution than 1920x1080 ?

Mon, 03 Feb 2025 16:41:17 +0000

Hi is there a way to force the Resolution Higher that 1920x1080?

ive tried editing the configs and registry but it is always stuck at 1080

Unofficial Linux Install Script for the Net-7 Entertainment Inc. Earth & Beyond Emulator

Wed, 27 Sep 2023 03:44:43 +0000

First of all, a huge thanks to @Nimsy for her excellent detailed install guide without which this script would not be possible. I banged my head against the wall for quite awhile before finding her guide buried on page 7 of the existing thread.

Once the GMs have a chance to review this and some people have been able to give it a try I would like for this post to replace the venerable "Linux(maybe mac?)/Wine install guide." as I spent a ridiculous (seriously, if my wife hears Megan's voice in the installer one more time she will divorce me) amount of time trying to incorporate everything I could find in that thread into one cohesive fully-automated script. I looked briefly into supporting MacOS (Darwin) but it doesn't seem possible, especially on recent MacOS versions; Apple is working hard to kill off OpenGL and replace it with Metal and the WINE builds I could find have no 32-bit support which is a requirement.

I would also like to see the FAQ updated, specifically the "Game play and issues" section, to bifurcate the "How do I get in the game !!" topic into Windows and Linux versions where the latter is just a disclaimer about Linux not being officially supported and a link to this post. This would make it much easier for my future Linux brethren to find this and hopefully spend a lot less time installing the game and a lot more time playing it!

For updates, issues, and PRs:
https://github.com/ciphersimian/enb-linux-installer

To install (I strongly encourage you to review the script first, you should never run a script directly from the internet like this without reviewing it first!):

sh <(curl --fail --silent --show-error --location https://raw.githubusercontent.com/ciphersimian/enb-linux-installer/master/install-enb-linux.sh)

-or-

sh <(wget --no-verbose --output-document=- https://raw.githubusercontent.com/ciphersimian/enb-linux-installer/master/install-enb-linux.sh)

Long Live Tux! 🐧

Crash to Desktop after selecting character and hitting proceed

Mon, 20 Apr 2026 15:12:21 +0000

I've tried as administrator, debug mode etc but every time i launch, choose character it crashes right to desktop.

coming back after a long break...please help!!!

Wed, 08 Apr 2026 01:11:43 +0000

ok so i am coming back after a long break, i ended up getting a new PC and have been trying for over an hour to launch the game, i start up the launcher, it has updated then i hit play and nothing...it shows it is up where my icons are on the right bottom corner but it doesn't launch the game...i have gone throught everything i have seen on the forum and still doesnt want to launch the game....please help!

Server:(

Sun, 05 Apr 2026 13:59:26 +0000

I know its a holiday weekend was hoping to play a good while woke up early and server been down for a long while. My arms are itching like a pheeen! LOL

Just reinstalled

Thu, 05 Mar 2026 22:43:00 +0000

I just got everything installed, the launcher updated completely. When I go to start the game I get

Net7Proxy v2.46

Proxy for comms between Net7 Server and client.

Also performs some packet optimization.

I press the Okay button and nothing happens.

Is the login server down

Mon, 02 Mar 2026 02:19:18 +0000

I have been trying to log in all afternoon. The login shows no updates needed but the server always shows offline.

Thanks

Sparksvonrou

Is the server down?

Fri, 27 Feb 2026 23:58:01 +0000

Is the server down?

Installed, but now what? (mini guide)

Mon, 04 Sep 2023 13:53:10 +0000

Hi Everybody!

I have noticed as of late there are repeat questions popping up that have (usually) simple solutions, so i have decided to compile a bit of a mini guide with some troubleshooting at the bottom section to hopefully aid those who might be struggling to get into the game. I understand that for many veterans this whole post might seem a waste of time, but if it can help at least one person out, then i will be happy 😀

I have written the below with the assumption that majority of people know how to open properties on a file, and general navigation within file explorer/Windows.

I will also keep adding to this topic should there be something new crop up, or something that i have missed. Feel free to contribute too if there is something else not listed.

The jump point for this guide is that you have done the following:

Installed the game client
Installed the Net7 installer
Registered not only a forum account, but a game account via the Net7 portal

-FlyingFireTruck

You’ve installed both the client and the patch, but what settings need changing/configuring for everything to work as expected?

Set compatibility for the LaunchNet7.exe as the following:

Set compatibility for the configuration tool (default location: C:\Program Files (x86)\EA GAMES\Earth & Beyond\EBCONFIG) as the following:

Now launch the configuration tool to set desired screen resolution and modes:

Running the launcher for first time

First launch will download any update files, and might reload itself between updates depending on current patch level. When it has completed this process, you will want your launcher to look as follows:

Make sure the client is pointing to the correct directory and file. If everything was installed to default location, it will match the above in the picture – If non-default location installed then locate the client.exe file
Make sure all 4 option boxes are checked
Make sure the local IP setting is your actual local IP

Woo I am in the game! But everything looks blurry and low resolution?

At the top of the screen, click the following:

Now change to desired options, or for majority of people the following settings are perfect:

Note: you do not need to adjust gamma control unless absolutely necessary.

Troubleshooting

Issue: I load into the client but get INV-300 when attempting to log in

Possible solution/s:

You might have local cert checked on the launcher, uncheck it
There could be a certificate error on server side, which as a temporary solution can be gotten around by making an internet properties adjustment by unchecking the highlighted line below, but better for system security to simply wait for the back-end fix:

Issue: I am in the game but gating and transitioning between areas stalls out on galaxy map

Possible solution/s:

Check to see if all 4 boxes are checked on the launcher, specifically the prototype reorder.
Is you local network wireless? - Although this seems like a small thing, it can make a big difference in this game. If at all possible run E&B Emu on a wired connection.
Try the use of [/packetopt on] command. This is a 'shot in the dark' solution, some have had better success than others.
If a VPN user, have you tried with/without using it?

Issue: Server failed to respond to login attempt when clicking [Play] button

Possible solution/s:

Check your local IP address on the launchpad is your actual IP for your local machine

Issue: How do i move a client window around when set to windowed mode?

Possible solution/s:

Move your mouse cursor to the task bar where the client is running and let it aero-peek. Now right click the peek window and select move, like shown below.

You can also use [ALT+SPACE] to trigger this menu to pop top left of client window, like below:

Issue: I have multiple monitors but when i move a client window to the left of the main screen, i cannot interact with it.

Possible solution/s:

There is no real solution that i am aware of as this has to do with negative screen coordinates, in which a secondary monitor when configured to the left of the main one has this. For most people having the secondary monitor to the right of the main works better.

*If there is a solution that works perfectly for this, please let me know in replies!

Is the game still up?

Fri, 06 Feb 2026 14:10:53 +0000

I loved this game and was so pissed when it was cancelled. I have to be honest and say i'm not tech savvy so could use some assistance installing. Each time I try says servers not available.

Reinstalled game but passwords bricked

Fri, 06 Feb 2026 21:42:02 +0000

recently come bk to the game and had to reinstall fresh

after much cussing and gnashing of teeth the install worked and the game starts until the log in screen

i used the trusty password i had from last time but alas meghan says nope no way jose and i get a

Ea offline msg and an INV 300 message

is it possible to get a GM to help reset ??

Ceres gate issues,

Fri, 23 Jan 2026 00:19:30 +0000

ceres gate is black holing players attempting to use it, i tried with Woodstock, and confirmes that the issue exists i got black holed also. Can some one check this out and correct it?

thanks

I had to reinstall but can't figure out how to update the launcher.

Sat, 15 Jun 2024 17:43:46 +0000

before anyone says one word, I've spent several hours scouring the forums. I spent hours trying to locate the downloads page (finally figured that part out). I've had to reinstall the game and now I'm stuck with an old launcher version (1.9.9) and no way to update it. I'm just about ready to give up before I pull the rest of my hair out. can someone please give me a step by step on how to fix this???

Password change bricked account

Fri, 05 Dec 2025 00:49:03 +0000

On the portal, it said my password was leaked, so I changed it. I made sure to change it to something I would easily remember, and I made very sure that I typed it correctly in the game. But I can't log in. Megan says my information wasn't accepted. I also can no longer login to the portal. I have changed my password several times, even back to the original leaked one, and still nothing. I even tried the randomly generated password that was emailed to me when I clicked the 'forgot password' button. Nothing works. My account is now, for all practical purposes, bricked. Please help.

Cannot get Character Creator to provide the 3 added jobs (even after using Tradermagoo's and Codemonkey's advice)

Fri, 17 Oct 2025 19:17:33 +0000

Back to play after more than a decade, having forgotten nearly everything about the game except that I enjoyed it a lot. Almost everything runs fine, except that I cannot create any of the new jobs.

I am on Windows 11 Pro, so I created a shortcut to launch the Character Creator with the -noclassrestrictions flag. My target text is:

"E:\EnB\Character and Starship Creator\Character and Starship Creator.exe" -noclassrestrictions

It's running in Windows XP (Service Pack 2) compatibility mode, and as administrator. And still, the three added jobs don't show up.

So I'm tearing hair out of my already balding head. I'd appreciate any hints/advice/fixes!

(Does the Start in: folder make a difference?)

Tamlis