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Technical Support

Having trouble installing, connecting to, or playing the game? Come on in!

NOTE: THIS AREA IS NOT THE CORRECT PLACE TO POST IN-GAME BUGS OR PROBLEMS WITH CONTENT, PLEASE USE THE BUG TRACKER FOUND LINKED AT THE TOP OF THE FORUMS. ALL FUTURE IN-GAME REPORTS FOR CONTENT ISSUES WILL BE DELETED BY MODERATION STAFF. - Kyp (Jan 18th, 2017)

2626 topics in this forum

  1. Cant log in.

    By Roakan,
    • 2 replies
    • 1.2k views

  2. Failed Login

    By wkwells,
    • 1 reply
    • 1.2k views

  3. can not get past the load screen

    By ronald74,
    • 1 reply
    • 1.1k views

  4. Refresh ship tab display?

    By tsaavik,
    • 2 replies
    • 1.4k views

  5. Unable to access wiki content?

    By jadeD,   
    • 4 replies
    • 1.3k views

  6. Unlink Game Account

    By Redd,
    • 2 replies
    • 1.2k views

  7. Net-7 Vault transfer error message

    By Leanne,
    • 8 replies
    • 1.8k views

  8. Window mode only

    By KADOW,
    • 4 replies
    • 1.6k views

  9. Wiki Login Issue

    By Sneezy1,
    • 4 replies
    • 1.6k views

  10. Bug: net-7 item-database url-encoding issue

    By Leanne,
    • 1 reply
    • 987 views

  11. Question about Windows 10 Mobile and Earth & Beyond

    By Janwarrior,
    • 5 replies
    • 1.5k views

  12. Cant log in

    By Gunney,
    • 5 replies
    • 1.7k views

  13. unable to log in

    By Tunksfera,
    • 9 replies
    • 2.2k views

  14. Guild Decal Issue

    By kapla,
    • 3 replies
    • 1.1k views

  15. Returning Player getting INV-300 1 2 3

    By KSerge,
    • 54 replies
    • 10.1k views

  16. Getting DC's all of a sudden

    By demographic,
    • 0 replies
    • 785 views

  17. Sign in issue

    By kapla,
    • 8 replies
    • 2.1k views

  18. INV-300

    By Janwarrior,
    • 6 replies
    • 1.4k views

  19. Login Issue

    By Wdfifty,
    • 4 replies
    • 1.7k views

  20. Ship configuration and vault mapped

    By seanhhs,
    • 10 replies
    • 2.2k views

  21. resolution too small

    By phillyd023,
    • 2 replies
    • 1.2k views

  22. WinRAR

    By Esop40,
    • 3 replies
    • 1.2k views

  23. Firewall ports to open and play EnB

    By Cobie,   
    • 14 replies
    • 2.8k views

  24. Conflict between game and Net7 causes gate disconnects

    By Daulnay,
    • 5 replies
    • 1.7k views

  25. Registraion code problems

    By cado,
    • 4 replies
    • 1.6k views
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