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Technical Support

Having trouble installing, connecting to, or playing the game? Come on in!

NOTE: THIS AREA IS NOT THE CORRECT PLACE TO POST IN-GAME BUGS OR PROBLEMS WITH CONTENT, PLEASE USE THE BUG TRACKER FOUND LINKED AT THE TOP OF THE FORUMS. ALL FUTURE IN-GAME REPORTS FOR CONTENT ISSUES WILL BE DELETED BY MODERATION STAFF. - Kyp (Jan 18th, 2017)

2626 topics in this forum

  1. Getting past Meghan?

    By LukeSBE,
    • 2 replies
    • 281 views

  2. Stuck at galaxy map

    By Pureluck,
    • 6 replies
    • 280 views

  3. Zweihander down?

    By luluman,
    • 1 reply
    • 278 views

  4. How to Manually Change Resolution by Using "RegEdit", Windows Registry Editor by changing manually the individual "key" value.

    By Falkor,
    • 0 replies
    • 274 views

  5. error - try using the default launcher

    By afrodub,
    • 2 replies
    • 270 views

  6. Full Screen for Windows 11

    By Jesman,
    • 1 reply
    • 269 views

  7. Looking for Dev assistance

    By loulou,
    • 3 replies
    • 269 views

  8. Getting a hash failure when updating mixfile_sound_01.mix

    By Neuromancer,
    • 2 replies
    • 266 views

  9. I am a returning player.. (multi-client question)

    By onocep,
    • 1 reply
    • 266 views

  10. server

    By meepmeep,
    • 2 replies
    • 261 views

  11. Resetting my Game Password

    By Dreiden Kisada,
    • 5 replies
    • 261 views

  12. Eternal Lag in Europa

    By Blackace,
    • 1 reply
    • 253 views

  13. Current server status?

    By Autumn,
    • 2 replies
    • 252 views

  14. Jenquai Promotion bonus part 1

    By Shavroth,
    • 4 replies
    • 251 views

  15. After Christmas day hiccup, game doesn't stay connected

    By Imasock,
    • 1 reply
    • 249 views

  16. Huge lag in starting area of jenquai

    By Ferio,
    • 2 replies
    • 249 views

  17. Net 7 - Change Quality Bug

    By Fenrick,
    • 1 reply
    • 248 views

  18. Cannot install. Get this every time.

    By Spot,
    • 2 replies
    • 245 views

  19. Is the server offline or is it my laptop?

    By Teuk,
    • 2 replies
    • 236 views

  20. TeamSpeak down?

    By Woodstock HGM,
    • 1 reply
    • 228 views

  21. Connection trouble, using F-Secure firewall

    By Janwarrior,
    • 2 replies
    • 220 views

  22. Questions about EnBConfigPath and CharCreatorPath

    By Codemonkeyx,
    • 2 replies
    • 220 views

  23. Requesting Web Dev Assistance for In Game mail issue

    By Antikubuki,
    • 2 replies
    • 219 views

  24. Unable to connect to game

    By BrothaLatinoHeat,
    • 1 reply
    • 216 views

  25. Launcher just randomly stopped working

    By Aipomdude,
    • 1 reply
    • 197 views
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