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Technical Support

Having trouble installing, connecting to, or playing the game? Come on in!

NOTE: THIS AREA IS NOT THE CORRECT PLACE TO POST IN-GAME BUGS OR PROBLEMS WITH CONTENT, PLEASE USE THE BUG TRACKER FOUND LINKED AT THE TOP OF THE FORUMS. ALL FUTURE IN-GAME REPORTS FOR CONTENT ISSUES WILL BE DELETED BY MODERATION STAFF. - Kyp (Jan 18th, 2017)

2626 topics in this forum

  1. cant start the game

    By Fressno,
    • 1 reply
    • 1.1k views

  2. Unplayable lag

    By Ichorid,
    • 1 reply
    • 1k views

  3. CRC Error

    By Azraghoul,
    • 1 reply
    • 983 views

  4. can't login on

    By Olden,
    • 1 reply
    • 1.4k views

  5. website: FAQ link wrong

    By ghent96,   
    • 1 reply
    • 980 views

  6. Constantly freezing

    By recaj,   
    • 1 reply
    • 1.1k views

  7. Cant find Net-7_Install.exe?

    By rubico,
    • 1 reply
    • 1k views

  8. Net-7 not synch'd to game

    By Lquan,
    • 1 reply
    • 985 views

  9. Unable to add game account?

    By TheJonDude,
    • 1 reply
    • 923 views

  10. Server Failed to respond to Login attempt

    By Janwarrior,
    • 1 reply
    • 1.3k views

  11. Blackholed at Earth Station!

    By Janwarrior,
    • 1 reply
    • 978 views

  12. MacOS error with Wine

    By Game,
    • 1 reply
    • 846 views

  13. mission conflict: Christmas 2016

    By Lquan,   
    • 1 reply
    • 1.1k views

  14. Crash on full screen

    By BlackstarNova,
    • 1 reply
    • 1.2k views

  15. mission dialogue error: jen lvl 2 promo part 2

    By Lquan,
    • 1 reply
    • 1.1k views

  16. bug in new Sentinel missions while starting out

    By Lquan,   
    • 1 reply
    • 1.1k views

  17. Server access issue -- 13 february 2017

    By Lquan,
    • 1 reply
    • 1.2k views

  18. Resolution Issues

    By tigrean,   
    • 1 reply
    • 1.1k views

  19. Targeting Lag

    By Gunney,
    • 1 reply
    • 963 views

  20. Weird Update Failure

    By vegasbilly,
    • 1 reply
    • 1k views

  21. Disconnct Issues/ 2min lag spikes making game unplayable

    By Aleccia Rosewater,
    • 1 reply
    • 1k views

  22. Question/possible bug: Weapon rate of fire vs visual effect

    By ArmageddonKnight,
    • 1 reply
    • 1.1k views

  23. Server Failed to respond to Login attempt

    By Xiaolinmantis,   
    • 1 reply
    • 1.3k views

  24. INV-300 Error, Tried Everything regarding certificates, help?

    By SentientDreamer,   
    • 1 reply
    • 1.2k views

  25. Characters out of sync when running multiple toons

    By Blackmercenary,
    • 1 reply
    • 1k views
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