Slayerman Posted January 24, 2011 Report Share Posted January 24, 2011 Hi All, I have just made a massive mistake in coding a new section to the portal, and unforuntatley have reset everyones account passwords. To get your account password back, please visit the portal, click login, and there is a forgot password link. This will allow you to reset your password, you will need your account name, and your original e-mail address you signed up with, this will then make you activate the account and get you playing again. I am now working with CDel in getting this sorted, please just bear with us My sincere appologies for this screw up, i will do everthing i can to get the passwords back. Again, my aplogies. DEVS/BETA's: DO NOT DO THIS ON ANY OTHER ACCOUNT OTHER THAN YOUR STANDARD (It may reset your status) Slayerman Link to comment Share on other sites More sharing options...
Slayerman Posted January 24, 2011 Author Report Share Posted January 24, 2011 You dont log in, just click 'Login' - Forgot Password is at the bottom. Link to comment Share on other sites More sharing options...
Bogota Posted January 24, 2011 Report Share Posted January 24, 2011 All fine, worked Thx anyways Bogo Link to comment Share on other sites More sharing options...
mojack Posted January 24, 2011 Report Share Posted January 24, 2011 I did everything, it allows me to log into Emulator but I still can't log into the game. Please advise as to what else I may need to do. Link to comment Share on other sites More sharing options...
mounas Posted January 24, 2011 Report Share Posted January 24, 2011 You dont log in, just click 'Login' - Forgot Password is at the bottom. reset password on website and game will not accept. In any case, I was never able to get the three accounts per email to work, so just lost guild vaults. Oh well Link to comment Share on other sites More sharing options...
tredway Posted January 24, 2011 Report Share Posted January 24, 2011 Hi All, I have just made a massive mistake in coding a new section to the portal, and unforuntatley have reset everyones account passwords. To get your account password back, please visit the portal, click login, and there is a forgot password link. This will allow you to reset your password, you will need your account name, and your original e-mail address you signed up with, this will then make you activate the account and get you playing again. My sincere appologies for this screw up, i will do everthing i can to get the passwords back. Again, my aplogies. DEVS/BETA's: DO NOT DO THIS ON ANY OTHER ACCOUNT OTHER THAN YOUR STANDARD (It may reset your status) Slayerman Doh in a mad dash did all accounts, guess I'll find out in a sec when trying to log in *Cross fingers* Link to comment Share on other sites More sharing options...
Slayerman Posted January 24, 2011 Author Report Share Posted January 24, 2011 I did everything, it allows me to log into Emulator but I still can't log into the game. Please advise as to what else I may need to do. Have you re-activated your acccount, it will send you and e-mail with a link on. Thanks Link to comment Share on other sites More sharing options...
cosmo33 Posted January 24, 2011 Report Share Posted January 24, 2011 I really hope you recover old PWs, I had log in info to 7 accounts, guild vault from and old guild. And a couple of RL friends who are inactive and gave me their info. I had made high Lv toons on each. I will never be able to recover these PWs. Im not even sure I can get my own. Link to comment Share on other sites More sharing options...
dsanimal Posted January 24, 2011 Report Share Posted January 24, 2011 Doh in a mad dash did all accounts, guess I'll find out in a sec when trying to log in *Cross fingers* Hoi Did reset password...password reset failed,however did get an email with activation....did activate,and i've got 'your account already excists".Cannot log in on portal or the game.... Link to comment Share on other sites More sharing options...
Slayerman Posted January 24, 2011 Author Report Share Posted January 24, 2011 I really hope you recover old PWs, I had log in info to 7 accounts, guild vault from and old guild. And a couple of RL friends who are inactive and gave me their info. I had made high Lv toons on each. I will never be able to recover these PWs. Im not even sure I can get my own. I will do what i can to recover all accounts. Link to comment Share on other sites More sharing options...
Phamine Posted January 24, 2011 Report Share Posted January 24, 2011 um,.small problem,.email account i used to sign up originally was hacked and i shut it down.so i have no registered account to log in with.. Link to comment Share on other sites More sharing options...
ryprx Posted January 24, 2011 Report Share Posted January 24, 2011 (edited) Was able to successfully reset one of my accounts but not the other. The confirmation email is not coming, even though i even went back in and clicked the "click HERE to resend confirmation email" These 2 accounts are attached to different email addresses. One worked fine but the other not at all. Could one of the dev/GMsi see monitoring this thread maybe log in to discuss since i would rather not put my account info in here? Edited January 24, 2011 by ryprx Link to comment Share on other sites More sharing options...
Really Posted January 24, 2011 Report Share Posted January 24, 2011 Time to end ST4, wipe chars and move to beta?! If it's got to be done at some point, now seems like a very opportune time. 1 Link to comment Share on other sites More sharing options...
Terrell [BT] Posted January 24, 2011 Report Share Posted January 24, 2011 (edited) All fine, worked Thx anyways Bogo Same here, works fine, logged in and played my baby PW for a little while. Edited January 24, 2011 by Terrell Link to comment Share on other sites More sharing options...
Slayerman Posted January 24, 2011 Author Report Share Posted January 24, 2011 I am now working on this with C Del. Please do not reset any more passwords just yet, we may be looking at restoring. Please bear with us. Link to comment Share on other sites More sharing options...
mojack Posted January 24, 2011 Report Share Posted January 24, 2011 Have you re-activated your acccount, it will send you and e-mail with a link on. Thanks did that twice myself and Ever,Ayv have tried. Link to comment Share on other sites More sharing options...
Slayerman Posted January 24, 2011 Author Report Share Posted January 24, 2011 did that twice myself and Ever,Ayv have tried. Ok, Just bear with us for now, we are looking in to this on a database level. Link to comment Share on other sites More sharing options...
dcwestby Posted January 24, 2011 Report Share Posted January 24, 2011 Glad you are working to fix the problem. Link to comment Share on other sites More sharing options...
mojack Posted January 24, 2011 Report Share Posted January 24, 2011 Ok, Just bear with us for now, we are looking in to this on a database level. Rgr, will stand by Link to comment Share on other sites More sharing options...
Slayerman Posted January 24, 2011 Author Report Share Posted January 24, 2011 We are currently restoring the Accounts database, hopefully all will be back up and running with last nights passwords soon. Please hold caller.... Major thanks to Cdel for his help on this He's my saviour Link to comment Share on other sites More sharing options...
cosmo33 Posted January 24, 2011 Report Share Posted January 24, 2011 Just my 2 cents, which mean nothing. But if you cant recover all the PassWords. I vote for a wipe and be done with it. Will be very messed up if some can get into their old accounts and others cant. 1 Link to comment Share on other sites More sharing options...
mojack Posted January 24, 2011 Report Share Posted January 24, 2011 Great job C del, thx we all are very thankful. Link to comment Share on other sites More sharing options...
mounas Posted January 24, 2011 Report Share Posted January 24, 2011 I am now working on this with C Del. Please do not reset any more passwords just yet, we may be looking at restoring. Please bear with us. already reset one to original password, so hope that does not mess up the account. Link to comment Share on other sites More sharing options...
dsanimal Posted January 24, 2011 Report Share Posted January 24, 2011 a megabig thumbs up for you guys!!!!!! Link to comment Share on other sites More sharing options...
Slayerman Posted January 24, 2011 Author Report Share Posted January 24, 2011 Closing this thread, new announcement soon... Link to comment Share on other sites More sharing options...
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