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Everything posted by Cipher

  1. Pinging @Zackman for this (sorry friend!)
  2. The PTR server is back online. You may see it restart a number of times over the weekend as I will likely be working on some stuff.
  3. Yeah this aligns with how the client handles the handoff between two servers (sectors, stations, etc).
  4. Hey, thanks for the report. Looks like the certificate didn't renew properly. I'll have to get it fixed up in the morning and report back when it's up again.
  5. Checked today and it appears that the authentication & update parts of the server went down. They're now online and you should be able to update and login again. Sorry about that!
  6. I'll check this out tomorrow and let you know when it's back up, sorry for the trouble!
  7. Is this a new issue on the PTR or are you experiencing this on Sunrise as well? None of the code around any of that was changed so it would be very very strange if it's unique to the PTR.
  8. May 24th - 1:00 AM EST Fixed a problem with the PTR project getting corrupted after changing user accounts. The server should now be back online after a very extended downtime (I'm sorry!)
  9. Hey all - the PTR server is back online as of now; I sincerely apologize for the very extended downtime. I had (and still do really) a lot of stuff going on but I should be able to stay on top of things a bit more easily now. If you have any problems getting back in then please let me know.
  10. Very sorry all, life got really crazy for me very suddenly (nothing really bad). I should have some free time to actually get this fixed tonight.
  11. It's been offline the past day and a half or so; it broke due to a software bug after a configuration change and I haven't had a chance to fix it yet. I'll work on getting it back up today. Sorry about that!
  12. Fixed the bug when rendering the embedded topics, let me know if you still see it bug out on your end.
  13. Hmm alright, I'll look into this tomorrow. Thanks for letting me know.
  14. Oh dear; I'm not seeing this but perhaps others are? Try changing the Theme (at the very very bottom of the Forums) to something different then back to Default.
  15. That's pretty wild; happy that you didn't have any errors or glitches too. Thank you for running that!
  16. Proxy failed to connect to server to perform sector login. Although I haven't seen this happen in any PTR testing so far and have no reason to believe that it's a server problem, I went ahead and added a bit of extra logging server-side. Thanks!
  17. Replied back to this question in your thread in the PTR section. Unfortunately, the launcher/proxy used to access the Play server are incompatible with changes made on the PTR. When we move the PTR update to the Sunrise/Play server we will also be pushing an update to the Launcher and Proxy.
  18. Unfortunately the changes made to the PTR server are incompatible with the Launcher and Proxy used to access the normal server. When we move the new PTR code into production/Sunrise we will also be pushing an update to the Launcher and proxy at the same time.
  19. Hmm okay, I may have missed an exception handler for connection drops, I'll look at this today. Thanks for the update.
  20. Hmm, if this happens again attach the proxylog.dat file from your PTR Server folder to this thread and I'll try to figure out what caused the crash. Thanks!
  21. If you are unable to vote in the poll then please let me know in the post replies or send me a message on the forums and I will enable the poll for you. (This happens if your post count is normally too low to vote in polls) Looking to gather some feedback from people who have been testing on the PTR. In addition to the poll questions: How can we improve on this testing process; how can we help you help us? Have you experienced any other bugs while on the PTR? Are any of these bugs unique to the PTR? If there's any other information you would like to include then please feel free to as a response to the thread. I really appreciate each and every one of you that have been helping us test out the PTR. Your testing and reports have been a tremendous help in working out bugs and improving the game. Without you guys helping out this wouldn't have been possible. Thanks!
  22. Going to have to call this a client issue. According to logs, the client just stopped sending data to the proxy as the transition process started. This is something that I'm hoping to start working on, although it's much different than updating the proxy/server (we don't have the client code, so it's all reverse engineering and assembly work).
  23. Just had this happen to me on the PTR server as well. I haven't seen this happen before but I couldn't really see anything wrong with the proxy and packets from the debugger or logfile so I'm thinking this is some kind of client problem. Using "/wormhole IO" ported me over to IO and fixed everything, so whatever the problem is resolves itself after a sector change. I will be investigating this further.
  24. Client crash not caused by server or proxy so the logs don't show anything useful for identifying the cause of the crash. This is being labelled as a client issue.
  25. Proxy logs indicate a problem occurred with your network adapter or LAN rather than something on our end or that our code has control over. If it keeps happening let me know and I'll try to diagnose this with you. Thanks.
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