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Everything posted by Kyp
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Hi folks, web host had some server issues today, sorry about that. Things look to be back but may not be able to bring game server back up today if it is down. Out of town til tomorrow night. Please accept our apologies, didn't come to my attention until this afternoon.
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So.. very very high level, when a character from your account transfers between sectors he's being handed off between 'servers' so to speak. These connect you to the new 'map' and give you everything going on there, that is your gating process that you know and love so much. The main reason we didn't want to support multi client has to do with this because the way our server works relies on a UDP/TCP translation that is occurring in the process This is probably something we could improve but would require a major overhaul of the server as everyone knows it, but it would eliminate a lot of things like lags in the graphics in the client, etc. Anyway, long story short the reason I asked what I asked wasn't because I doubted your gear or competency, but because we've had that sorta thing happen in the past so it is something I rule out. If it continues, my recommendation would be to resolve the IP for 'sunrise.net-7.org' and then set up a packet capture between your computer and the server so we can look at the traffic. As far as server logs, some things are logged, others are simply output to the console and don't get saved to a text type of log so it depends on what exactly we're hunting for. However, with the only things I've recently changed in our environment it would likely be security-related updates if we had a sudden issue like this occur, some change in how the firewall 'senses' traffic for example. To understand that I would have to see all of the traffic as my IP address always passes that firewall and I can't 'see' those kinds of issues.
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Currently yes, but, it's something on the list to expand.
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First thing I'd ask beyond what Woody has said is (and you can privately share this if preferred) what are your ISPs, what type of modem/model do you have that is routing your local LAN. Usually the ISPs "modem" unless you're techy enough to do your own thing. I would first wonder if it's a common thread here. If it's happening for a single character it's something we could target but if it's multi-client because of the nature of how the game server communicates this is why we have the general rule that says we don't support it. I won't explain that in depth because it could have security implications but it has to do with how packets are being handled betwixt client(your public IP/router outward interface from ISP router)/server. The reason is we have seen issues in the past with people trying to use mobile hotspots (weirdly 5g etc works fine, and I've even heard of successful SteamDeck installs of E&B). Unfortunately with networking -- and the reason it's such a headache -- is every device in the path is a potential issue.
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back up.
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This should be resolved now. If you were already blackholed the GMs may have to move you back to Net-7.
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Network Maintenance - May 24th (Complete), May 27th (Complete)
Kyp replied to Kyp's topic in Net-7 News
Bump as per updated notes/subject. -
We need to update some software and unfortunately, that's going to take most of our services offline for the duration. As such, this is your heads up that this will occur tomorrow evening Eastern US Daylight Time to see if we can get to the latest versions without issues. Everything is in the name of keeping it all secure. First maint is complete, tonight or tomorrow (25th or 26th) we will be conducting a test of the new software which will require temporarily downing the game and other services to validate our settings, and then we will be back in usual business for a while. Missed the maintenance plan due to the real world, go figure. Anyway, gonna do it tomorrow. Be advised. I will log on and give everyone at least 10 minutes but the testing should be fairly quick.
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Hours of availability are 7a - 9p or so Eastern Daylight Time. Hours other than that are reserved for sleep and if the server goes down it's pretty much down for the night since there are so few of us that can restart it. Coming back up
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I've got a holding pattern on it. Need to figure out a cheap discord bot to help manage access or make one. It's in my todos, the day job just beats down on the free time.
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Planning to restart in a few hours anyway.
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Ok, I'd just seen the notification I was curious but yes this would have had to be some configuration outside of the game client, it doesn't really do anything to your internet connectivity unless you're using a proxy server and specify that in our launcher.
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PM me your source donation information and I will look at logging (or whatever equivalent Paypal gives me) to see if I can see what's really happening. And yeah I know they're separate, but it's all about what governments 'recognize' when sanctions are involved.
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You caught us. Sorta. I won't say why but these are intentional for the present time due to a limitation of the system we designed.
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My guess is this ties back to sanctions being stiffened on China for payments and businesses and countries in the area are just caught in the crossfire. We did not change anything. Not sure if what I'm finding is 100% accurate but there's something I found on reddit about Taiwan only allowing international payments/transfers from "E. SUN" bank accounts, although being in the US I don't know what that is offhand.
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This was just finished a few minutes ago, what a week. Anyway, let me know if anything goes sideways. Another update was announced in some of the software we were using but I wasn't comfortable making that big a jump today so there'll be another maintenance pretty soon. Until then, let me know how things are.
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Ok, things seem to be back to the norm now, I suppose let me know if anything seems odd, let's see how well things perform on the shiniest new updates.
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Things are slowly coming back right, a little bit of kicking. Some mild connectivity issues it seems. Checking that out now.
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Hi folks, Just a heads up, I need to perform maintenance so I plan to do this tomorrow morning US Eastern time. It will probably be between 8a-12p, I am not sure when precisely, but the game should not be down for very long hopefully, I just wanted to give you a little heads up. Thanks.
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Enabling a feature as .NET is generally set up now typically requires a restart to reload the library. So if you followed something that had you enable the .NET 3.5 so it would work, then later restarted, that would have probably be your culprit.
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Regarding the server, it chose poorly. This was a day I was extremely occupied. Coming back up in a few mins then I'm off to bed, good luck.
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Resuscitated.