AlanEnB Posted October 30, 2016 Report Share Posted October 30, 2016 This happened after New Server migration all fully done and up online. When trying to log on any of my 150 toons, my game clients getting instant crash as if couldn't transmit to the new server. Had a chat with Arthurdent before he went to sleep and he helped transfer my main Alan to Net7 Sol station. Still couldn't log him in after more than over 20 tries. Thus he advised me to post here. Then I logged out totally, rebooted my computer and tried to log on every of my 150 toons, all also failed now. Only time I'm able to get online is 1st time on my JD and JE when server just went up and now they both couldn't as well. I do notice I can get online on my bank mules (which aren't 150) at Queen Anne's Revenge (QAR) station, but not my other toons which are. All my 150 toons and bank mules are parked at QAR station if that helps to solve the mystery. Thus, I believe it's not the station or location issue. It's the level issue since same account bank mules able to log on at QAR station but not the 150. Quote Link to comment Share on other sites More sharing options...
Zackman [LDEV] Posted October 30, 2016 Report Share Posted October 30, 2016 Mind to send me your login and password via PM? Wanna check if its an account problem or rather some DNS/Network stuff on your side. Quote Link to comment Share on other sites More sharing options...
Zackman [LDEV] Posted October 30, 2016 Report Share Posted October 30, 2016 PS.: What you can do in the meantime, run (command prompt: start->run->cmd) these commands and post output here: ping sunrise.net-7.org ping play.net-7.org Please post the IP you got back from the ping command, also post a screenshot from your launcher interface. Quote Link to comment Share on other sites More sharing options...
Johnnl Posted October 30, 2016 Report Share Posted October 30, 2016 Hi Zack, Have the same problem with login lvl 150 toons. Also did the ping to sunrise and play both answers : bytes=32 time=131ms TTL=116 here at my ip. and in the launcher i have packet optimization, prottype recorder, Disable Mouse lock and Delete TH6 files checked boxed and host= sunrise.net-7.org Debug above Local ip: all 3 non checked. Also try to uncheck Prototype but still the same, crash after choosing toon and see the map and waiting for server on the bar below. Quote Link to comment Share on other sites More sharing options...
Zackman [LDEV] Posted October 30, 2016 Report Share Posted October 30, 2016 I edited my posting to reflect what i would need to help. Please understand that you will get no (further) help if not exactly supplying the needed information. Quote Link to comment Share on other sites More sharing options...
Overtkill Posted October 30, 2016 Report Share Posted October 30, 2016 (edited) Zack, both addresses (play/sunrise.net-7.org) resolve to: 38.130.197.232 My toons are in space, and are also seeing the issue. (Login to the map screen, then instant CTD) Launcher version 2.2.0, all 4 checkboxes on the left checked = true, all others unchecked. Additional: Outgoing ports perhaps in said firewall issue? Proxy gets to "Waiting for Server" after login, just prior to going poof. Yell if you want to know anything else. Edited November 1, 2016 by Overtkill Stated. Quote Link to comment Share on other sites More sharing options...
Janwarrior Posted November 1, 2016 Report Share Posted November 1, 2016 I have tried with a bit of different toons... So far I ain't able to log in with janwarrior. The others that I have tried seems to get in. Janwarrior is in Earth sector, when I launch him, CTD. Jantradesman was docked, but I managed to undock him. Quote Link to comment Share on other sites More sharing options...
Zackman [LDEV] Posted November 1, 2016 Report Share Posted November 1, 2016 Update: With todays maintanance we will change a few settings which might require a server restart, thats why im doing it with todays maintanance. Let's see if the changes help... 1 Quote Link to comment Share on other sites More sharing options...
Janwarrior Posted November 1, 2016 Report Share Posted November 1, 2016 Thank you so much! After selecting my toon, it did take about 10 seconds before I got Proconsul Janwarrior on line... Quote Link to comment Share on other sites More sharing options...
Zackman [LDEV] Posted November 1, 2016 Report Share Posted November 1, 2016 Yep, this extra 10s is the server which is internally "repairing" your connection. It's not a repair, i just call it this way because from the server view the connection is broken, but thats a server problem, not on the client side. After the extra code, you are requeued to the login thread, which is why you see the delay. Basically an indicator that a piece of mystic ancient server-code -not coming from this galaxy is taking care of you- woot... 1 Quote Link to comment Share on other sites More sharing options...
Overtkill Posted November 1, 2016 Report Share Posted November 1, 2016 Thanks Zack! Quote Link to comment Share on other sites More sharing options...
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