Yeah, you're welcome. Just trying to help you help yourself.
So if they are both affected then fixing one will fix the other by virtue of your own admission.
You, yourself have admitted that you can't run the game on either machine. You said it's not software, nor is it hardware, many other folks play without issue, so it's not server side. If only you are having this issue, the circle flows right back to your systems. Nobody but you has access to those systems and the symptoms you describe are fixed by following all of the advice posted on this thread.
Have you looked at your default settings for your video card? Maybe you have the settings maxxed out causing this old as dirt game to crash?
Take a look at your systems, in other words. What is there that can stop a game from running properly? You're a developer, how would you troubleshoot some random persons computer that won't play your inserted 'flash' video?