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Posted

I'm getting no errors the game launches fine the proxy stays up i can get to the character screen but when i click login with a character it goes to loading map 3-5 seconds later back at main login. My main pc is down for upgrades and runs this game fine on win 10 pro my laptop is running win 11 home and i believe it to be the problem i know many have it working on win 11 but that's you not me, running Ryzen 5 6600H with 16 gigs of ddr5 4400mhz with a RTX 3050 4gb vram dedicated card i have globally forced into running all applications since i'm always plugged in. Not sure if any of that matters but put it out there. I've tried all compatibility settings with no luck took me a week to get it running this good before i'd manually had to launch the client and after logging in the proxy would crash so i'd have to end task on the client. I build computers i'm not a software engineer i'm at a loss here on how to fix this.

Posted

Hi Donny47,

 

I would llove to help you and the easiest/best way would be to get you on discord if you use it. I can pm you  the discord server details.

 

Yeti(GM)

  • 3 weeks later...
Posted (edited)

What was the fix for this? I just had this start happening today after logging in fine yesterday.

 

*Edit* I restarted my computer and it seems to work, but unsure what happened.

Edited by Parssus
Update to question
Posted

So, this is continuing to be a problem, even after attempting the galaxy map removal. I wasn't having issues gating, or when I was able to get in.

Posted

Hi Parssus,

 

What version of the game launcher are you using if its NOT V2.2.0 then you need to uninstall the Net-7 client launcher and download the newer version from the downloads section and the update for it.

 

I had to talk Donny47 through doing the same process to fix it. I'll be about later though(few hours maybe more) if your still stuck.

 

Yeti(GM)

Posted

Thanks for the response Yeti. It turns out Avast (my anti-virus & Firewall) had a rule that was blocking my Tcp/Udp protocols. Adding an exception wasn't good enough, I had to update a rule for my Firewall to stop blocking data from your servers.

Posted

It's probably moreso that it was a generic firewall setting that was refusing because the firewall doesn't trust the signature of the certs or something but who knows. Once we get things in a proper order perhaps I can get us a code signing cert and sign it all then it'll stop being such a hassle with security utilities.

  • Like 1
Posted

Clearly a port problem, Parssus confirmed it later here in the tread.

 

After hitting "login" the Net-7 (Proxy-) Client is trying to contact the master server - and that communication (port 3805 udp) is clearly blocked (eg. by a firewall) so the client returns to the initial screen shortly after the time out.

 

We can rule out a cert-problem as the certification check takes place earlier (after entering account password, before avatar selection sctreen)

 

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