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spacegrrrl

How do I get back my old account

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Hello, I wanted to start playing again and found I could no longer login and all attempts to reset my password seems to fail.  I even decided, sure I'd just create a new account but no luck logging in on that either.  Still ideally I would prefer to recover my old account.  Thoughts?

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this is the first time i have seen anything about your issue from you.  if you can access the net-7 portal page   under the account tab  then avatar settings  there is a block at the top of the page  where you select the game account  towards the bottom of the page  there is a place to change your own passwords  including forgot passwords.

 

select the game account and change that password

 

Woodstock HGM

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If you want to access the account you had when the game was still active with EA, you may have to file a ticket.

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