spacegrrrl Posted May 21, 2020 Report Posted May 21, 2020 Hello, I wanted to start playing again and found I could no longer login and all attempts to reset my password seems to fail. I even decided, sure I'd just create a new account but no luck logging in on that either. Still ideally I would prefer to recover my old account. Thoughts? Quote
Woodstock HGM [HGM] Posted May 21, 2020 Report Posted May 21, 2020 this is the first time i have seen anything about your issue from you. if you can access the net-7 portal page under the account tab then avatar settings there is a block at the top of the page where you select the game account towards the bottom of the page there is a place to change your own passwords including forgot passwords. select the game account and change that password Woodstock HGM Quote
Kat Seiko Posted June 9, 2020 Report Posted June 9, 2020 If you want to access the account you had when the game was still active with EA, you may have to file a ticket. Quote
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