I am stil having the same problem on my PS for stage 2 devices with the tactical advantage alpha. When it is in my hold, Intuneric asks me to install it. When I install it, she defaults to her "Are you here to learn? Come back later." chat. She does not mention anything about faction and I completed shields stage 2 on this same character. My current faction is:
Collegia +10,474
RD -1,141
Infiniti +910
So is this a bug or missing chat about faction?