Mergatroid Posted January 5 Report Share Posted January 5 I transferred 2 characters to a newly made game account yesterday and then deleted the old account. The web-portal confirmed that there were no characters on the old account, prompted me if I was sure I wanted to delete the old account, and then, after I confirmed that I wanted to delete the old account, DELETED THE NEW ACCOUNT WITH BOTH OF MY CHARACTERS ON IT. The GM response to this was that everything was deleted off the server. "I'm sorry for your loss" was the ticket resolution. Is the only deletion check for an entire account handled solely in the interface? Did you seriously not build in a check on your server to verify that no characters were on an account before it was deleted? This is software engineering 101, guys. Never trust the interface. The GM response is unacceptable, even though I know there is nothing they can do about it. I would like the devs to get involved. I'm hoping that the characters are still in the data structures but have been orphaned from the new account they were on. Hopefully the web portal hasn't been programmed to pro-actively delete characters as well. "I'm sorry for your loss" is not an acceptable answer to losing hours of play-time to a poorly coded interface. Quote Link to comment Share on other sites More sharing options...
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