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Launcher won't load


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This is a weird one.  Played 3 days ago with no problems.  Fired up the game today and the launcher shows up in the taskbar but I can't run it.  It shows the window but it won't maximize.  I have Windows 10 and this started before the newest update so that's not it.  Tried running in Windows 7 compatibility and still the same problem.  Reinstalled Net 7 over the existing one only to get a proxy error so I uninstalled Net 7 completely, restarted the computer and installed it again.  Restarted after new installation and got the launcher running...until the 2nd update and now it's doing it again.  Tried Windows 7 compatibility and still the same problem.  Please note that I currently cannot access the launcher so I can't manipulate anything there. I tried searching the forums but couldn't find this problem.


Does anyone have any advice?


ETA:  I don't have my game disc here so I can't re-install the game until I get back home in 2 weeks.  Hopefully I can get this fixed without it.

Edited by Jursy77
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Uninstalled and wiped all traces of Earth and Beyond from the computer, restarted, installed game from website, restarted, installed Net 7, restarted.  Launcher did 2 updates and is still not launching correctly.  This is crazy


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Not as wild as you may think, I encountered this behavior when I built the Universal installer. Unfortunately the only fix I found was a reinstallation. It had something to do with permissions on the component that appeared in the task bar and the user access control features but we couldn't isolate exactly what at the time (and we've changed OSes twice since then what with windows upgrades)

If you can give any kind of error message you can try that, alternatively you could try running the executable in compatibility modes to see if it makes any difference to the icon.

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  • 9 months later...

Im having this problem now, it's driving me crazy. Had the game working great last year. I stopped playing for awhile, and when I tried playing again this year it wouldnt work. So i uninstalled enb and net7 and started fresh. Seems like the enb client installs ok, its when I install net7 unified installer is when it goes south. I have 64bit windows 10 Home, version 1909. OS 18363.959.

The enb client install goes ok.

I start the net-7 install and it goes like this:

(bare with me, the problem happens at the end, but not sure if anything before is relevant, these are the windows I'm seeing during the install, and update process)


.Net 2.0  or better already installed – hit OK

Next that windows version error  / UAC message  – OK

Next  screen says user “me” is in admin group - OK

Finds 32 or 64 bit  - OK, 64bit

Client update detected – YES

EnB retail to latest patch – OK

Locate system to update. I use the default path 😄 program files (x86) …etc - hit OPEN

Perform update – YES, Congrats your up to date

Net-7 Emulator setup, last but not least register game account – OK

Did you register – YES (over year ago, but I’m currently logged in to the portal and forum)

Complete Net7 emulator – hit FINISH, and everything closes out. Then I get this compatibility assistant window that asks if the program worked, I click yes. Then that goes away.

Next I go here C:\Program Files (x86)\EA GAMES\Earth & Beyond\EBCONFIG and run the E&BConfig including performance test. During other times I tried to install it I also ran the vidtest and or net7config. I run those as admin. During later installs I went into properties and checked the run as admin box for all those. They run fine. My problem is when I run net7 for the first time.

Click LauchNet7 – I run it as admin

It wants to update from an unknown version to 542 – hit UPDATE, that goes ok. Then it asks if I want to see the report, sometimes I look at it then close the report window, sometimes I click no.

That update window goes away then I get another, it says it wants to update from an unknown version to 277 – hit UPDATE, this one takes awhile but also finishes without error, as far as I can tell. It asks if I want to see the report, same as before.

Then I get the problem. I still have the N7 icon in my taskbar nothing happens. I can leave it there for several minutes. I can mouse over the icon and a tiny window pops up just above the icon that says at the top: N7 launchNet7 v2.2.0. But I cant do anything with it, cant maximize it, just X it out. If I try to run LauchNet7 again I get the same thing, an icon stuck in the task bar?

Not sure what to do at this point, I haven’t had luck finding an answer in the forum yet. Please, I’m begging someone to help me get the game going again.

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Man, I just got it to work. Apparently I'm a moron. I swore I did this before but I just right clicked in the center of that tiny popup box above the N7 icon in the task bar and selected maximize, and boom I'm in! Going to rage mine some roids to cool down now...damn.

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