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Cipher

Programmers [DEV]
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Everything posted by Cipher

  1. TL;DR - Windows XP can no longer be supported by the Emulator due to it's age and limitations. Users still using Windows XP will find that they are no longer able to log into the Emulator. Simply put, Windows XP is very old now and no longer supports modern encryption ciphers which most certificates (including ours) use. With Microsoft also dropping support for WinXP in 2014 and no official (from Microsoft) workarounds for this, we can no longer support Windows XP. Although third-party patches may exist to address this issue, they could cause significant security problems or be outright malicious and so we cannot and will not officially support them. If you cannot upgrade off of Windows XP for whatever reason but your system is capable of running a Virtual Machine well enough then you may have more luck getting the Emulator running in an VM (Win7 or later preferred), although we cannot guarantee good performance when doing so.
  2. As posted by Kyp above you; as Microsoft has dropped support for WinXP, so we have also. Windows XP lacks support for some modern encryption ciphers which certificates use now which prevent the client from being able to log in. Currently there is no supported (by us) workaround for this, sorry!
  3. Try following the various possible solutions I provided earlier in this thread. What operating system are you using?
  4. You have to log into the game in order to create a character. What problem are you experiencing exactly?
  5. I've seen this happen with other players using Windows XP although I only have a theory on what's causing the problem. From research that I have done, it would seem that many certificates no longer work on Windows XP, particularly those from LetsEncrypt which we are currently utilizing. I'm not sure there's really anything we can do about this until we find a workaround for XP users but I will try to figure something out to sort it out for you.
  6. What operating system are you using? I've only seen this behavior on systems running Windows XP lately.
  7. As Yinder brought up, you should make sure your local IP is set correctly in the launcher. If you run "ipconfig" in the command prompt, you should see a list of your adapters and ip addresses. You should be using the one for your primary Ethernet adapter. Alternatively, you can find the appropriate adapter in Control Panel -> Network and Internet -> Network Connections, right click that adapter then Status -> Details
  8. In the future please keep reports like these to the official server status thread (available here). This helps keep the forums clean when multiple people go to post that they can't get on and allows us to stay subscribed to that thread and get notifications when there are problems. Thanks!
  9. It looks like your settings file for the launcher got corrupted somehow. To fix this, please navigate to the "C:\Users\Owner\AppData\Local\LaunchNet7\LaunchNet7.exe_Url_1s3lfwn3oah0la3quxp3x5v4fyoq4mlz\2.2.0.0\" folder then delete the file you see in that folder (should be named user.config). Once you have done this, the Launcher will recreate it with default values and you should have it working again. Note that it is normal for you to have to point it towards your EnB client again after deleting the file.
  10. Happened to notice that your response was posted on your profile rather than the thread. For archival purposes I will include your response here.
  11. Are you sure you're logging into the game using your game account's username and not just your net-7.org name (your forum name)? You can view your characters and game accounts by logging in on net-7.org then going to Account -> Avatar Transfer - this will show your accounts and which characters are on each account.
  12. Have you checked to make sure you are connecting to sunrise.net-7.org in the launcher? Sounds like you may be trying to connect to the dev server.
  13. The server is indeed currently down although I am not sure of the cause this time. Sorry for the inconvenience! It'll should be back up whenever @Zackman has the opportunity to do so.
  14. Usually when an exception error shows, it comes with some additional information. Could you please provide that information here? Thanks!
  15. In the E&B install folder, you should a folder named EBCONFIG. Inside of this folder is a program file E&BConfig.exe - right click this file, open properties, go to the compatibility tab, check "Run this program in compatibility mode for:" and in the drop-down select Windows XP (Service Pack 3). Now, run E&BConfig.exe and make sure all of your settings are how you want them and try launching the game again. If this doesn't work, then please respond with screenshots that show what you are experiencing. Thanks!
  16. Next time this happens, could you get to your system tray somehow (that tray full of icons at the bottom right of your task bar) and hover over the Net7 Proxy icon? This will give us an idea of whether the issue is with Server<->Proxy communication or with the client itself. Edit: If you haven't already, try temporarily disabling any AVs and Firewalls and try again. Perhaps the exceptions were not successful. Thanks!
  17. Click on your name then "My Attachments" in the top right. For each attachment you wish to delete, click on the thread or message that it's in (next column over from the attachment name/size) then edit that post to delete the attachment.
  18. As an update to my previous post, Zackman has restarted the server. Sorry about that!
  19. The server is currently down as of around 1:50 AM EST. I believe I have identified what caused the crash and we're just awaiting someone with the ability to do so to restart the server.
  20. Sorry about that, caused by an issue mentioned by Zackman a few posts ago. It is back online as of the time of this post.
  21. Sounds like a bug within the client; not likely something that we can really fix. Try screenshotting your entire screen then cropping rather than using EnB's screenshot function (PrntScr then paste into MSPaint or another photo editing software).
  22. I've moved your topic to Technical Support. I've actually seen this issue with Windows XP systems myself. I'm wondering if it's not something to do with certificate verification on XP, since when I last investigated I couldn't find any reason it should be happening either. When I get some free time, hopefully tonight, I'll throw up an XP VM and investigate this for you.
  23. Awesome, glad you could get it working. If you have any other problems just let us know. See you in space!
  24. In the Net7 Launcher, open the "Launcher" menu (at the top left) then click "Reset Updates". This should re-download the proxy and fix your problems. If you still have the same problem after that, see if any AntiVirus/Malware on your computer is deleting it and whitelist the Net7 folder if necessary.
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