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Installation error


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This is a technical support issue, moving to the Tech Support forum.

What are you trying to install here? The client? Run the installer as an administrator. (Right-click > Run As Administrator)

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Thx, yes it was the demo client.

Going to try installing as Admin.

------------------

update

Installed as Administrator.

Same error keeps popping up.

I've attached a screenshot of my DXDiag info and the saved DXDiag.txt file if it might help.

I'm thinking its a Windows problem, somewhere.

Thanks.

This is a technical support issue, moving to the Tech Support forum.

What are you trying to install here? The client? Run the installer as an administrator. (Right-click > Run As Administrator)

post-14506-068946800 1287312339_thumb.jp

DxDiag.txt

post-14506-068946800 1287312339_thumb.jp

DxDiag.txt

Edited by urded
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Thx, yes it was the demo client.

Going to try installing as Admin.

------------------

update

Installed as Administrator.

Same error keeps popping up.

I've attached a screenshot of my DXDiag info and the saved DXDiag.txt file if it might help.

I'm thinking its a Windows problem, somewhere.

Thanks.

It is highly likely that ISUSPM is corrupted, or some other file that handles Installshield. If running as admin didn't resolve I'd recommend probably doing a re-format after you back up any files you want to keep. Installshield is a built in component of Windows (at least... part of it is, not really the full package). Possibilities are that it's corrupt or something is locking the file or placing it in use.

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Thx 4 the reply.

I already have permission to everything as Administrator.

I think I've just installed too many stuff and uninstalled too many stuff.

I'll just re-format with a fresh install as you suggested.

It's always a guaranteed fix although a bit time consuming.

Thx.

I take that back, see HERE

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