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Duplicate accounts


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New computer (unfortunately windows 11 but I had no choice). Installed E&B and Net7. Net7 starts up and patches just fine. E&B starts up asking for login credentials. After giving them the app just shuts down. Not a "bad" username or password, just goes away.

 

So I figured it was something to do with my account at E&B. Somehow, I had two accounts showing, both with the same username. I was able to transfer all avatars to one account and deleted the other. It was the wrong account. So now when I attempt to log in it says I have the wrong username or password. So I attempted to change the password (selected Forgot Password) and when I try and change the password I of course cannot because I don't know the old password.

 

So it looks like I have a username (Rhubard) with a password that I have no idea what it is.

 

At this point, can I get an admin to just delete my game account. I will then establish a new game account. I am not worried about loosing anything.

 

Thanks

 - Dwayne

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Reseting ingame account password does not require old password. New password for ingame account is sent to your email.

 

You can just create new ingame account (up to 9) under same forum credentials.

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So did that. Reduced to a single game account, got new password, successfully changed password.\

 

Now when logging into the game is is unable to validate my credentials.

 

I have not been logged on for a VERY long time, so that may have something to do with it. 

 

As above, I request an account deletion so I can start over.

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