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Posted

My Jenquai Explorer was working on "Seeking Key" and I realized, after doing some other

quests, that I am missing the item needed to finish this quest.

 

Is there any way to get the item back? I went back to the characters I started the quest with, but no help there.

Posted

You'll need to open a ticket in game.

Got to 'Help' > 'Self-Help' and open a new ticket.

You'll have to be more specific and a GM will help you.

Posted

Yes,That way we have some info like,The toons name with the issue :)

I dont check the forums often enough TBH.

But the ticket system is checked constantly for the most part.

Posted
On 4/24/2016 at 6:38 AM, Blacklung said:

Yes,That way we have some info like,The toons name with the issue :)

I dont check the forums often enough TBH.

But the ticket system is checked constantly for the most part.

I had a very quick response to my ticket this past week-  of course it was something I had forgotten and not really a glitch- but thankfully, everyone is very patient.  :)

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