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Hi Nugpot

 

At the login screen what exactly happens. Does it accept your login dataand hang, or does it not accept it at all?

 

Regards

-FFT

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Have you made the  net-7 launcher and the env client  set for administrator and set the compatability levels. And set your anti virus and firewall to white list bothe the net-7 and enb clients and files

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oakman,   If I remember her name correctly, Megan says I'm sorry your login cannot be verified.

 

Woodstock,    I added all 3 Net 7 exes and the client to Windows firewall.    All exes are set to run as admin and the compatibility levels are set  to xp sp2 or 3 as allowed by windows

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Hi

 

Just to rule it out, log in on the portal site Here and hover mouse cursor on Account and then click Avatar Transfer. Do you see any accounts and toons? If you do the name in the 'Account' column will be the username for that game account and you should be able to reset/forgot password from the Avatar Setting tab on that same page. At the top it will show you which account you are working on.

 

If you do not see any accounts listed then you dont have a game account, in which case you will need to create one. You can have 9 game accounts per one portal login. This can be done from the account tab also.

 

If none of the above is relevant to you, as in you know your login 100% and it still wont go past Megan, feel free to report back here for further ideas 😎

 

Regards

-FFT

 

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oakman,

 

it seems I have several accounts.  I reset one of them and still the same issue.   Almost sounds like I'm not hitting the right site?

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Just as an update, here is the authlogin.log from the E&B release folder.

 

20:59:13: Found 1 servers in (localhost.net-7.org)
20:59:13: Trying server: (localhost.net-7.org)
20:59:34: Could not send HTTP request.                
    Last Error              : 12029                
    Description             : Error Description Not Found
20:59:34: GetTicketSync(1) failed with IAUTHORIZE_BAD_CONNECTION.                
    User                    : toovok                
    Password Context        : NOT NULL, NOT ZERO LENGTH                
    ServiceID               : 2184                
    Auth Login Base Service : AuthLogin                
    Auth Login Server       : localhost.net-7.org                
    Code                    : INV-300                
    Text                    : EA.com is temporarily unavailable. This may be due to routine server maintenance or a problem with your Internet Service Provider. Please check your ISP connection or try again later. (INV-300)
 

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Tried again after the post above and got in.  Not sure what is happening but I won't complain.

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