To be honest, some (self claimed) "veterans" needs to tone it down a little. Most players are helpful and nice, but sadly there is a few rotten apples. I know some of you have played together since early testing stages and know eachother well, but if u dont welcome new players, the game wont survive.
Dont call players noobs and worse because they ask questions, how the hell do you expect them to learn the game if they dont ask? The question might be stupid in ur mind, but for new players they probably are not!
This game isnt run on subscriptions, so if you want the servers to be online, you should do ur best to keep all players, maybe they will even donate in the end.........