Login information not accepted

[sgtnob]

I am running win11, and I have tried all the tricks in the previously posted login issues.  I still can't get in.  I can get to the login screen, and it keeps telling me my login information is not accepted every time.

 

I also just created a new account, and it told me the same thing.

Edited January 12, 2024 by sgtnob
new info

[Woodstock HGM [HGM]]

are you a new player or a returning player?

 

 

[sgtnob]

A returning player.  It’s been a few years since I was on and I did a fresh install on my new computer.

[Woodstock HGM [HGM]]

Create a GM Help ticket with your account info and I can change your Game Password to a temporary password to log into the game once.   I'll give further info on how to change your password after I receive the GM Hel Ticket,

 

Sign in to the Account on the net-7.org page  go to the WebHelp on the top ribbon menu,  select Ingame Issues (GM Support)  fill out the form and submit.  

 

Please include your account(s) names needing Password change and I will perform the password Change(s)  as soon as I see the ticket  I Will respond to the tick jet with the new temporary password which will be case sensitive,  

[sgtnob]

Will do, I am working this weekend, I get to it asap.

[sgtnob]

Opened the ticket

[Marathontt]

So i have a problem that hopefully this helps. l dont remember my login info once Im ingame. It says a login name Ive never seen before. Will a GM be able to use my email to reset my ingame info?

 

[Woodstock HGM [HGM]]

Send me a GM Help Ticket with avatar and Account names and i will do a temp password change for you.

 

[Marathontt]

Ok ive opened a ticket. Thank you Woodstock

 

[Woodstock HGM [HGM]]

Your Most Welcome