Rahnook Posted February 13, 2010 Report Share Posted February 13, 2010 So when I put in my user name a pw as soon as I hit enter or accept it pauses for half a second like its going to go, then the window closes. Might be some graphic incompatability but I am not sure where to check that. I am also unsure durring the log in do I need to tell Megan that I have an existing EA account, or just cancel that and go straight to the username a pw? Thanks in advance for the help. Quote Link to comment Share on other sites More sharing options...
tager Posted February 13, 2010 Report Share Posted February 13, 2010 [ I am also unsure durring the log in do I need to tell Megan that I have an existing EA account, or just cancel that and go straight to the username a pw?] don`t know about the rest but for here hit cancel and go to user name and pass word Quote Link to comment Share on other sites More sharing options...
praetor38 Posted February 13, 2010 Report Share Posted February 13, 2010 I have the same exact issue. Running Vista x64 SP2 here. I actually got the game to work last night by setting all .exe's to XP SP2 Compatibility mode. However, today it does not work again. After cancelling the first dialog, I enter username/password, and then it goes to desktop (with batch program still running in background) right as it should be playing the "pulsing hand" animation. I know the user/pass are accepted because when I purposely enter them wrong, I get the "info not recognized" response instead, with no crash. Someone suggested in another thread to do a force-update each time you close the game, but this is not working for me. Quote Link to comment Share on other sites More sharing options...
Rahnook Posted February 13, 2010 Author Report Share Posted February 13, 2010 I am running the same, windows Vista64 and get the exact problem. I uninstalled all of the files and did a full reinstall and it worked until the snow knocked out the cable for a second. when I tried to log back in it would not work. I am not sure about the force update as I have not tried that. I have tried logging in and changing all of the check boxes at the top in various orders. If there is any further information that you need to help just let me know. Quote Link to comment Share on other sites More sharing options...
xulei Posted February 13, 2010 Report Share Posted February 13, 2010 I set all apps in the e&b and the net7 folders as admin and compatibilty mode and have no issues at all. Be sure to run the net7 config tool after doing this. Quote Link to comment Share on other sites More sharing options...
Rahnook Posted February 13, 2010 Author Report Share Posted February 13, 2010 I set all apps in the e&b and the net7 folders as admin and compatibilty mode and have no issues at all. Be sure to run the net7 config tool after doing this. Is there an easy way of doing that? I am a bit of a newb when it comes to modifying windows files. maybe its fear? =P Quote Link to comment Share on other sites More sharing options...
praetor38 Posted February 13, 2010 Report Share Posted February 13, 2010 I ended up getting it working again by simply checking the debug option. I don't know how that could make the difference, but it did. Quote Link to comment Share on other sites More sharing options...
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