Game not loading

[Ashikaider]

I've un- and reinstalled the game repeatedly, I've updated the NET framework to version 4, but every time I hit the play button, I get a wallpaper image, and the computer pretty much freezes up. I can get the mouse pointer to move, but it disappears around the game logo, and I can't alt-tab out or get cntrl-alt-dlt to shut down the game. I'm pretty much forced to reboot the game at this point. Any idea of what might be wrong?

[Murdered]

Whats your system spec's?
Operating system, Ram, CPU, Graphics Card?

[Ashikaider]

Here's my dxdiag;

[Murdered]

Ok since your using WinXP the main issue might be you need to run the config program.

It should be located here:
[b]C:\Program Files\EA GAMES\Earth & Beyond\EBCONFIG\E&BConfig.exe[/b] (Original Config from EA)
or
[b]C:\Program Files\EA GAMES\Earth & Beyond\EBCONFIG\Net7config.exe[/b] (Net7's version recommended for higher resolutions)

This may solve your problems, might be other issues, if the config program does not work try this:

Open your Net7 launcher then on the top Left click [b]Launcher->Reset Updates[/b].

Also be sure you have either [b]Packet Optimization[/b] or [b]Prototype Reorder[/b] checked, [u]make sure none of the Debug options are checked.[/u]

[Ashikaider]

looks like it worked. The game finally works. Thanks.

[Murdered]

No problem, Glad to help.