Can create/select avatar but can't get into game

[RobbieK13]

I can login, create, or select an avatar but it stops at the galaxy map and then sooner or later will dump out to the login screen again.

[Yeti [GM]]

Hi Robbiek13,

 

I can see you have managed to login to the game and create two avatars(toons), I suspect that you do not have all 4 check boxes on the left for the launcher checked. Notably the "Prototype Reorder" one, your launcher should look like the one below on the left side .

 

 

This will reduce the number of times that the gate/docking/un-docking hangs happen to you but will not eliminate then entierley.

 

All the best,

Yeti(GM)