Cosmic

Hi Kyp thanks for the reply.   I think my mobile network provider is blocking your game server. Not sure what the Proxy is but access internet via Telstra's mobile network. Something happened to the internet connection starting a couple of weeks ago I think as some pages were loading OK but links from internet pages were really slow loading. This has now improved and is back to normal. Could they have reset the servers Cached pages and network access and blocking?. There severs allocate a different IP address when I first log my modem onto server. So I played for 3 days then it was blocked. The next day I played game again & now I can't today. Want to Phone Telsta to ask about the blocking but not sure of server address from the Net-7 launcher and what questions to ask. My sister used ADSL network and I can take laptop there and play the game OK. They use separate severs to mobile network. Please correct me if you think my theory is wrong.   Cheers Cosmic 

Hi guys know this is an old post with an unresolved problem.  "Sorry, Your login does not appear to be valid. Try again using the default launcher :)." .  Now & again since I try to log in but no luck. Well 3 days ago I got 2 updates and was able to log in to my surprise. Played until this morning  0800hrs 6 Mar 2015 (Australian Time) and I am back to this message.  Anyone have any ideas as it does not seem to be my PC setup.   Thanks Cosmic

No this issue is not fixed. I did go to my sisters on the weekend & played for a couple of hours which was great. But it still does not work from my place since the net-7 authentication was applied to the net-7 server as this does not work on Mobile Broadband. I am greatfull for all the surgestions so far but still would love to play again. Thanks again Cosmic

Hi Guys I have found out the way the 2 different Telstra services work maybee this will help. Telstra ADSL bigpond broadband uses Static IP addressing. Telstra Mobile 3G broadband uses NAT tables to allocate Dynamic IP addresses. I guess the request for Net-7 proxy version is being blocked by the NAT firewall if it is sent out on a different PORT to what the NAT translation table has for the outgoing call from my PC to the your server. As your server does not get an answer from me it thinks I have the wrong version number and brings up that error message. From the previous post Using process explorer I was Listening on ports 3500 & 3801. Client.exe shows 74.208.192.215:3805 so assume this is port3805 the request is sent on. Maybee ther is no way of getting around this NAT problem. I am not a network guru but have been doing a bit of reading this week. Feel free to correct me if I am wrong. I love the challenge. Cheers Cosmic

Hi Zackman Could not find MTU setting on Netgear Wifi unit but SG TCP Optimizer said it was set to 1500. I dowloaded "SG TCP Optimizer" used it to set MTU to 1400 Rebooted and tried to log in with the same result as before. Then I ran Sg TCP Optimizer with it's Optimal settings Rebooted and tried again with the same result as before. So still no luck but thanks for the idea's it is worth trying anything to sort this out. Cheers Cosmic

sorry about the last bit it did not like the Tracert copy/post

Hi Kyp Same software works fine from my sisters place ADSL broadband so LaunchNet7.exe & Net-7 Proxy.exe must be Ok . I have not modified anything just reinstalled many times now. From another post with the same problem they mentioned Process Explorer so I downloaded it. Checking Net7proxy.exe I get : Tcp rick-pc :3500 rick-pc:0 listening Tcp rick-pc :3801 rick-pc:0 listening Udp rick-pc :51655 *.* (this port seem to very with each attempt) have had :51655 :51808 :52876 Ckecking client.exe TCP rick-pc:49744 74.208.192.215:3805 ESTABLISHED u15438806.onlinehome-server.com 3805 (Tracert gets me to this same address somewhere near Kansas City USA) [font=Arial][size=2][b]TraceRoute to 74.208.192.215 [font=Arial][size=2][u15438806.onlinehome-server.com][/size][/font][/b][/size][/font] Cheers

Hi Kyp Thanks for the Reply. My router (mobile Broadband) I have found is a ZTE MF60 which is Telstra (Australia) Branded. Thats what I tried in my last post was to go to my sisters place who has landline (physical) Telstra ADSL router. The connection worked perfectly from my laptop WiFi connected via her modem. So after this I assume my PC / Laptop settings are fine. Also this does not explain why my PC/Zte MF60 worked fine for many months before I started having this problem. Why would I be able to get updates to Net7 launcher contact sunrise server OK but then fail the logon attempt ? From File enb_client.txt which I assume is from the Sunrise server LOGIN:INF: 06/28/12 06:12:20:Fetching EA.Com ticket. LOGIN:INF: 06/28/12 06:12:22:EA.Com ticket fetched. LOGIN:WRN: 06/28/12 06:12:23:GlobalErrorPacketClass recv: 1459617792 : 22 : Sorry, Your login does not appear to be valid. Try again using the default launcher . Don't know if you get a server error at the same time (which appears to be your time as it is just before 1700 hrs 06/28/12 here) as my message received above. If you have and idea's on trouble shooting methods I am willing to try them. Also I can play with Router settings if they may help but do not your server type & connection Protocol etc. I have read some modems have problems contacting some VPN networks etc. I can also post my router settings if that would help. Cheers Cosmic

Hi Guys Just thought I would post a bit more information see if any more ideas to try. Both my PC and my wifes laptop get the same error message as my previous message . Both are running Windows7 64bit. Both connecting vai a Wifi to a Telstra Next g (3g ?) network device which allows for 5 network connections to mobile broadband on telstra.internet. Today I took the laptop to my sisters place to try access using her ADSL broadband network bit still connecting to it via laptop Wifi and had no problem logging into and using Enb. No changes were made to the Laptop. Seems this login error is something to do with maybee the 3g connection and Windows7 connection but this worked Ok until April and then intermittently I got this error. After a while I could not get in at all. Was this about the time of the server upgrade ?. Also it seems the server connects as it asks for my name & password and then fails. I have no problem getting Updates to Net-7 launcher. If you need more info I will try to help as it seems a few people are having this same error. Ps: I have been trying to connect nearly every day hoping to play. Cheers Cosmic

I am having this problem also some screen as Halios posted. Was there eventually a fix found?

Well I have read & tried everything I can find still cannot fix problem. Went to my wifes laptop installed Net7 with unified installer ( Enb already installed earlier). Tried to logon and got same error message as before. "Sorry, Your login does not appear to be valid. Try again using the default launcher ." So I have run out of options any other idea's I will can try.

Thanks Zackman for the info I will do a bit more reading.

Hi Zackman Ok checked LauncherNet.exe in Net7/bin directory The version number is 1.9.9.11 The file size is 257.536 bytes was hoping it was wrong

Hi this is an update to login problem. This is from enb_client.txt file showing a logon error and the message that I get on the login screen. LOGIN:INF: 05/14/12 11:30:47:Fetching EA.Com ticket. LOGIN:INF: 05/14/12 11:30:50:EA.Com ticket fetched. LOGIN:WRN: 05/14/12 11:30:51:GlobalErrorPacketClass recv: 1459617792 : 22 : Sorry, Your login does not appear to be valid. Try again using the default launcher . I have tried reinstalling all files from scratch with no results. I am running out of things to try.

Yes it is on sunrise.net-7.org atm saying online-109. I tried the dev server but did not get the message on a blue error message pop up as I am on sunrise. Thanks for the info though. Going to bed now (Australia) will check in the morning.

Hi Guys Having trouble at login screen. Has worked wonderfully for months but now most of the time I get an error message " Sorry, your login does not appear to be valid. Try again using the default launcher . ". OK button causes me to go back to the desktop. The funny thing is I sometimes get in OK so user name @ password is correct. Have reinstalled Net-7 launcher & allowed it to update but this has not solved the problem. Problem has been going for about a week now.