I have made a new account and that can login and play the game as normal its like the whole account was running 2 accounts and my wife was running 1 the charactors we were playing were,
Galdamar
Mikan
wife toon was
Lostpink
Contacted a GM and he/she said sorted went to login and same problem Put a ticket in using 3rd account hopefuly they can free all my toons from the blackhole they seem to be in . :(