I'm having problems installing the e&b client. When I run eandb_demo.exe, I get the pop-up telling me that I need to retrieve the product key from FilePlanet (which I've realize is left over from the original client). I press OK to continue and I get the browser pop-up and also a windows message box saying windows could not find the FilePlanet URL etc. I continue and get yet another windows message box saying "Could not execute the external program http://www.fileplanet.com/betas/eandb.aspx" I press OK and the message goes away, but nothing happens.
I've tried running it several times, and made sure I have all updates (.NET framework included) but I'm not able to get the client installed.
I am running Win XP Professional SP3.
Any help would be greatly appreciated. I'm really looking forward to playing this game again after all these years!
in Technical Support
Posted
Hi!
I'm having problems installing the e&b client. When I run eandb_demo.exe, I get the pop-up telling me that I need to retrieve the product key from FilePlanet (which I've realize is left over from the original client). I press OK to continue and I get the browser pop-up and also a windows message box saying windows could not find the FilePlanet URL etc. I continue and get yet another windows message box saying "Could not execute the external program http://www.fileplanet.com/betas/eandb.aspx" I press OK and the message goes away, but nothing happens.
I've tried running it several times, and made sure I have all updates (.NET framework included) but I'm not able to get the client installed.
I am running Win XP Professional SP3.
Any help would be greatly appreciated. I'm really looking forward to playing this game again after all these years!