Sirius
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Posts posted by Sirius
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Post the details we've discussed so far in Tech Support, C Del may have some ideas to help you, he happens in and out a lot.
Okay thanks Kyp
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See if its a DNS problem for you locally, type the ip address in the blank where it normally says "Play.net-7.org" on the launcher.
I tried that and I get the same error.
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And you get a normal response to the ping?
Yep.
Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved.
C:\Users\igibb>ping play.net-7.org
Pinging play.net-7.org [87.106.15.67] with 32 bytes of data:
Reply from 87.106.15.67: bytes=32 time=194ms TTL=104
Reply from 87.106.15.67: bytes=32 time=191ms TTL=104
Reply from 87.106.15.67: bytes=32 time=189ms TTL=104
Reply from 87.106.15.67: bytes=32 time=196ms TTL=104
Ping statistics for 87.106.15.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
s round trip times in milli-seconds:
Minimum = 189ms, Maximum = 196ms, Average = 192m
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Make sure the hotel doesn't have some sort of access gateway to prevent you from connecting until you agree to their terms. Ask the front desk.
I checked and they don't.
Here is the debug log:
C:\NET7\bin>cd "C:\NET7\bin"
C:\NET7\bin>"C:\NET7\bin\Net7Proxy.exe" /ADDRESS:87.106.15.67 /CLIENT:"C:\PROGRA
~1\EAGAME~1\EARTH&~1\release\client.exe" /LC /SSL:443 /POPT /DEBUGL /EXREORDER
Net7Proxy version 1.99
21/01/11 22:31:30 Experimental packet re-ordering in use
Params: /ADDRESS:87.106.15.67
Params: /CLIENT:C:\PROGRA~1\EAGAME~1\EARTH&~1\release\client.exe
Params: /LC
Params: /SSL:443
Params: /POPT
Params: /DEBUGL
Params: /EXREORDER
Using IP: 127.0.0.1 (127.0.0.1)
21/01/11 22:31:30 Attempting to connect to IP address: 87.106.15.67
21/01/11 22:31:30 Sending login.
21/01/11 22:31:35 login failed - server not found.
I can ping both play.net-7.org and 87.106.15.67
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I'm showing people logging into it right now and people playing on the server console.
Okay thanks...I am at a hotel and keep getting the message "server not responding to login request"
I didn't think it was down but at least now I know.
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Greetings!
Just wondering if the servers are down. The launcher says that play.net-7.org is offline.
in Technical Support
Posted
Server was confirmed to be online and I checked the Connections setting under internet options but I am still getting the server error. I can ping the server using both DNS and IP. I am at a hotel. I won't be able to troubleshoot this after tomorrow morning as I am leaving but I come back here quite often.