Character & Starship Creator DirectX Failure

[Abiathar]

Greetings, folks, following the stickied instructions to create one o the new classes, I've run into an error, telling me I don't have the necessary DirectX 8.0 or better, when launching the creator.

 

I am running Win7 32bit, have a short cut running in compatability mode, Geforrce GTS 250.

 

I've tried installing it from Microsoft, installation stops and tells me that I already have an equal or newer version.

 

I've dug up the old DirectX 8.1 .zip installer that doesn't run that check, it just skips right through the installation, and tells me it's was a success.

 

Any suggestions?

[VincentTH]

I would say just uninstall and re-install, making sure that the install program runs as Admin.

[Abiathar]

Re-install the Starship Creator?

 

Will try that again, and pay close attention to the setting, thanks for your time.

[Abiathar]

Unistalled and reinstalled making sure to have in the appropriate compatibility and administrator settings. No luck, same error, has anyone had to drop a directX file into the program folder, or anything like that? Thanks for your time.

 

I'd just like the add that the game works perfectly - if that is at all relevant.

Edited June 19, 2013 by Abiathar

[VincentTH]

Oh if the game works correctly, may be you can use another computer (preferably running XP) to do the character creation?  or ask somebody to create the character file for you, and all you need to do is drop the file into the right place on your comp.  You just need to customize the look at Charon (and other stations).

 

FWIW, Character & Ship creation works for me on 2 comps running Win7-64 Home Premium and Win7-64 Ultimate.  I just followed the procedures posted by Magoo - very carefully.  May be it does not work for WIn7-32.

 

[EDIT] What kind of Direct-X do you have (natively that is)?  9, 10 or 11? Does your card support Dx9c compatibility mode?

 

May be Magoo should look into this, since he is the GUI guru.

[Abiathar]

Thanks for your time, Vincent. I do not have another computer, but I do dual boot with Linux - I may try seeing if I can run it with Wine.

 

I have an Nvidia Geforce GTS 250. It is compatible with Directx 9, though I am not sure of a compatibility mode, I will google that and check it out and try that if can. 

 

I'm currently on DirectX 11

 

Thanks a ton for your help. In the event either of these don't work, which subforum is the appropriate place to request, or find someone to make the character for me?

 

Again, thanks, VincentTH!

Edited July 2, 2013 by Abiathar