Game Crashes When Gating/(Un)Docking

[Tissemann]

There seems to be a reasonably large chance that after I gate/dock/undock the game gets stuck at the 'galaxy-map' and never loads into the new sector/station. Does this happen to anyone else? Is there anything I can do to help track this down? (happens w/ and w/o packet optimization) cheers.
Falcor

[Harros]

This happens in my VM. The issue could be that it's running in a VM though. =)

[shadowxsx]

I may get it about a 1 out of 100 times, I gate then get to loading screen and nothing happens besides loading screen. Then after logging back in I end up 300k from where I was gating to.

[Ego]

Since we have gone live, I crash to desktop from gating/docking on a regular basis now, waiting for a fix
About every 5 to 10 gates/docks, locks in the gating screen

[Zagush]

Just happened to me as well...

[Rezwalker]

I found that if I wait a few seconds at gate after warping to it I have less crashes, on the other hand if I gate as soon as I get to the gate it's a 50-50 chance I'm going to crash.
Conclusion, I would count to 5 before gating.

[montecarlo]

I would like to report that I to crash when entering or leaving a station , here are some Earth station, Ymir, Joves and also at some gates like akron's either end, just to name a few and like the post above me i do wait a few seconds. And have a nice Thanksgiving.

[MightyMike]

I also have it when I am just enroute somewhere.. it suddenly goes poof, no error, no nothing..just my desktop...

[VincentTH]

Happened to my JE today, going from Saturn to Akeron. It is not a crash, it is a hang at the gate (client display galactic map), and I had to kill and restart the client. After I restarted, I had like less than 1 sec (not enough to cloak) before the mobs at the gate killed me, so I took 3K EXP debt :-(

I believe this is a timing mismatch in the gate/undocking handshake. The server have received and processed the request to gate/undock, (because upon respawning, I am at tne new sector), but the server probably sent the ACK too soon, so the client is still waiting for an ACK from the server for it to load the new sector info (because it is busy displaying the animation of end-of-warp and gating). I know that we cannot change the client codes much, but I believe this can be fixed if the server codes that handle gating/undocking would just re-send the "new-sector-ACK" several times for, say, 2 secs until it receives a response from the client, and this should fix it.

my ping to the server is around 120ms from tracert, if that could help.

I know it is easier said than done :-) Edited December 5, 2012 by VincentTH

[Deslok]

Same thing happens to me about 1 in 100 times too. When changing zones I get stuck on the galaxy map and have to kill the client and restart. Usually it is while gateing. A few times its been at the station but usually that seems to be when the server goes offline or just before it is offline.