Jump to content

Can't log in


Recommended Posts

Heres some details I noticed between one PC that I can log in with and the ones I can not..
[b]At the launcher screen I see this on the PC I can not connect with[/b]:
The Authentication Box is grayed out as is the Client Detours, I can not check either one.

[img]http://i150.photobucket.com/albums/s103/phorlaug/Launcher.jpg[/img]

At the Force update screen I see this:
WTH is [b]Fordprefect[/b] doing as a User ?

[img]http://i150.photobucket.com/albums/s103/phorlaug/fordprefect.jpg[/img]

[b]On the working connecting PC at the Force Update box I have:[/b]

[img]http://i150.photobucket.com/albums/s103/phorlaug/Forceupdategood.jpg[/img]

On the PC that I am [u]unable[/u] to log in with I have tried to change the EA Games\Earth & Beyond\release\authlogin.log to match that of the connecting PC. No Luck

Let me know what other info you need.

[b]EDIT:[/b] The 2 PC's that I CAN NOT log in with, 1 is and Windows XP and the other is Win 7.

Phorlaug..
Link to comment
Share on other sites

[quote name='Phorlaug' timestamp='1308971784' post='42518']
Heres some details I noticed between one PC that I can log in with and the ones I can not..
[b]At the launcher screen I see this on the PC I can not connect with[/b]:
The Authentication Box is grayed out as is the Client Detours, I can not check either one.

At the Force update screen I see this:
WTH is [b]Fordprefect[/b] doing as a User ?
[b]EDIT:[/b] The 2 PC's that I CAN NOT log in with, 1 is and Windows XP and the other is Win 7.

Phorlaug..
[/quote]

[b]Repaired:[/b] I uninstalled Net-7 then reinstalled Net-7 Launcher and Client patch from here:
http://www.net-7.org/?page=downloads
I may not of needed the Client patch but I did it any way.

Self help :) all is well
Phorlaug...
Link to comment
Share on other sites

[quote name='Hypnos' timestamp='1308991305' post='42525']
Ok........re-installed launcher....didn't change .......still shows offline......:)

Anymore suggestions??

Thanks.......Hyp
[/quote]

Yes now do a force update:
At the top of the Launcher right side you will see "help"
Click help, Click Advanced settings, click Force update.
Close all windows and re-launch game.

If your on a Windows 7 PC, right click the Net-7 .exe on your desktop and
click Run as Administrator
Let it patch. Hopefully it'll work for ya.

EDIT:
If that don't work there may be a chance you may need to install the security Certificates. Hopefully you know your way around your PC files. it can be a tricky navigation for the novice..
Phor..
Link to comment
Share on other sites

[quote name='nulian' timestamp='1309016629' post='42541']
Thats because the server currently is down.
[/quote]

Well, that would explain it.....

Where can I go to check server status in case this happens in the future -- or is there a regularly scheduled 'down-time'?

Thanks.
Link to comment
Share on other sites

Oki Doki,

I've forced updates, and installed the certificates. When I force updates and start launcher, and after it finish's running the updates when it starts up, it starts with host as dev.net-7 rather than play.net-7. It's online (of course I can't log into it) when I change it to Play.net-7 it goes back to saying offline. *sigh* There's little question that I'm mising somthing, I simply have no idea what it could be.

Thanks again for all your help,

Hyp....
Link to comment
Share on other sites

[quote name='Hypnos' timestamp='1309025641' post='42552']
Oki Doki,

I've forced updates, and installed the certificates. When I force updates and start launcher, and after it finish's running the updates when it starts up, it starts with host as dev.net-7 rather than play.net-7. It's online (of course I can't log into it) when I change it to Play.net-7 it goes back to saying offline. *sigh* There's little question that I'm mising somthing, I simply have no idea what it could be.

Thanks again for all your help,

Hyp....
[/quote]

Hyp - the reply to my question about not being able to log in.... was that the server is currently off line.
Link to comment
Share on other sites

In my continueing efforts to regain a grasp on game play, I will recap what I have done thus far to restablish game play and hopefuly its being a bit more concise will encourage a meaningful response i.e. HEEEELP! (sry, after 25 hrs plus peterin' with it i'm becoming a bit more flakey than normal).

Per the "Do this first" list in forums:
Made certain "Automatically detect settings" is ckd under LAN settings.
I have deleted "Launch net7" folder to eliminate repeated entries in "hosts" drop down whick DID allow Sunrise.net7 rather than dev server load on launcher.

Per the suggestions of others:
Uninstalled/reinstalled Net7 launcher.
Reset updates.
Reinstalled security updates.

The only thing left that I can think of to try is reformat drive and start over. Having done this a few times since ST2 only to learn ot didn't help, I've been putting it off so far....:huh:
Groveling/begging for help is not very prominant in my skill set but, I' tryin'

Hope to see everyone in game soon, Thanks and kindest regards, Hyp....

And a hardy thank you to Phorlaug for his assistance.....:unsure: Edited by Hypnos
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...