HopperMantis Posted June 2, 2011 Report Share Posted June 2, 2011 (edited) First off Greeting every one. If i can get on ill stay on, so your help wont be for nothing. ****************************************************************** WINDOWS EDITION........... Windows Vista Home edition Service pack 2 System............... Manufacturer: Gateway Model: gt5622 Processor: Intel Pentium dual CPU e2160 @ 1.80ghz Memory (Ram): 3.00 GB System type: 32 bit operating system .................................................................. With a empty Background Process ****************************************************************** I Started the installation process by downloading the File: eandb_demo from the Net-7 download section, Directing it to a folder on desktop.After download had finished , i started the eandb_demo. Installing wizard engage then disappeared. I hear that wonderful voice ... Preparation procedures begins and finishes. Black E&B screen is up and installation process begins. Percentage value gets higher then stops at 29% along side is the description: Removing applications... It just sits there at 29% I've tried many times, restarted comp , even used mem turbo to ensure ram availability. I've went to bed at 29% and woken up to it. I am a computer dummy , so I'll be the first to admit I could be doing something wrong, but what that is? Don't have a clue.Assistance is greatly needed. I'm healing and was astonished to hear about E&B from friends. I am limited as what I can do, the computer is not mine, and im stuck with it for now. Help!! Edited June 4, 2011 by HopperMantis Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 (edited) Current events. upon no replys I kept trying. And after many trys and deleting tempory files , ensuring clean and ram ready to go, i got it. I was able to continue. After all patches and loads. i went to net 7 , to start game... With a HEADER OF:Launch net7 v. 1.99 / i see where it says the sunrise server, that it is online and with peeps on. And under that is the screen where it says : e&B sunrise ready for stress test ... and under that it says . please select server and click play.... i see no play button.. also after seeing a problem ... i went to character creater and made a character .. where there are all 9 characters available. made a character and left... it does say it was just to make characters. Went back to net7 ... and i still see no option to start the game .... just the screen about patch updates and stuff... I dont know how to make a print of my screen or atleast find where the file went... if a print screen will be needed, let me know how. No hair left today. Maybe im being a dummy but i just dont see where the option to run a game is... Help!! ..... plz Edited June 3, 2011 by HopperMantis Quote Link to comment Share on other sites More sharing options...
Spode Posted June 3, 2011 Report Share Posted June 3, 2011 That sounds strange. To take a picture: 1. Press PrtScn button on your keyboard 2. Open the program Paint that should be under Accessories 3. Paste (Ctril+V) 4. save and post. Quote Link to comment Share on other sites More sharing options...
Rezwalker Posted June 3, 2011 Report Share Posted June 3, 2011 I'm just guessing here but is .net framework updated? Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 [quote]That sounds strange. To take a picture: 1. Press PrtScn button on your keyboard 2. Open the program Paint that should be under Accessories 3. Paste (Ctril+V) 4. save and post.[/quote] Ok... ah this damn thing dosnt have paint ? nope... its not there. the screen does sputter a sec if i press printscreen so the file goin somewhere. [quote]Rezwalker Posted Today, 12:22 PM I'm just guessing here but is .net framework updated?[/quote] Computer dummy here .. I clicked on the [b]Launcher[/b] button , ive checked for updates and reset updates, if thats what you mean... Quote Link to comment Share on other sites More sharing options...
Spode Posted June 3, 2011 Report Share Posted June 3, 2011 Hmm usually all computers have the MS Paint program. Ok then start a new textdocument (Word, Open Office, Wordpad or similar) and paste the picture into that. Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 (edited) [img]<a%20href=[/img][img]http://i52.tinypic.com/2cosbw1.jpg[/img]"> [img]<a%20href=[/img][img]http://i55.tinypic.com/5ue1zm.jpg[/img]"> ok there is the screen of the NET7 showing the server onlines with peeps in it ... i see no game or play button. as for my characters .. i have 3 options... quit,delete,edit... thats it Edited June 3, 2011 by HopperMantis Quote Link to comment Share on other sites More sharing options...
Spode Posted June 3, 2011 Report Share Posted June 3, 2011 heh the play button should be above the current version but you have nothing there. I am sorry but I have no idea how to help you This is way over my head PS. this is a long shot, but have you tried resizing the window to see if the buttons would show up then? Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 [quote name='Ramses' timestamp='1307114044' post='41608'] heh the play button should be above the current version but you have nothing there. I am sorry but I have no idea how to help you This is way over my head PS. this is a long shot, but have you tried resizing the window to see if the buttons would show up then? [/quote] nope... nothing there ... hopefully some1 that know program will see this post ... maybe it something wrong with the mirror they have. Quote Link to comment Share on other sites More sharing options...
Spode Posted June 3, 2011 Report Share Posted June 3, 2011 Ok one mroe shot, you should be able to force the launcher to update itself again. This is done under the Launcher menu in your top left corner. You should have an option to reset your updates or similar. Try to see if that helps. Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 [quote name='Ramses' timestamp='1307115066' post='41610'] Ok one mroe shot, you should be able to force the launcher to update itself again. This is done under the Launcher menu in your top left corner. You should have an option to reset your updates or similar. Try to see if that helps. [/quote] Actualy i had already done this procedure however just did it again, and also minmize and enlarge again to see if i could shake something loose lololololol .. im getting no errors at all ... and when i put cursor where button should be it flickers ever so often a lil stating to [b]pick a server and click play. [/b]maybe you see someone that knows the program and direct em to me... thank you for trying ramses... ill keep at it... i want to mine !!! and explore !!! Quote Link to comment Share on other sites More sharing options...
Spode Posted June 3, 2011 Report Share Posted June 3, 2011 Interesting poll you have added If you add a 4th choice saying:" I'll vote if I get cookies" you can have my vote too Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 [quote name='Ramses' timestamp='1307117030' post='41613'] Interesting poll you have added If you add a 4th choice saying:" I'll vote if I get cookies" you can have my vote too [/quote] there you are... with a few extra giggles ... HELP !!! Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 I had hoped some1 would be helpful by now. guess ill reload it again. Quote Link to comment Share on other sites More sharing options...
Murdered Posted June 3, 2011 Report Share Posted June 3, 2011 (edited) I think I know what your problem is, First question is have you placed Client.exe and Net7proxie.exe on admin mode? If that does not work, Update your .net framework, this can cause the play/launch button to not appear. Now if yet again this dont work, the last resort is to download this: [url="https://docs.google.com/leaf?id=0B2L-IKw8x1jRZmU4ZWMyYTgtNzIyYS00YTEyLThmNGQtYjg3ODZmNDE3ZmJk&hl=en_US&authkey=CKG1994D"]Net7 Files[/url] Locate and delete your Net7 files, then extract these and copy the Net7 folder to the same location. If this dont work then a Dev will have to help you, however this has helped others to fix their issues but be forewarned it may not work. Edited June 3, 2011 by Maniac Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 Ok i just did a [b]COMPLETE[/b] reinstall , the same issue has occured. No Play Button. i'm not sure what you mean by frame .Network , ..... however since i just did a complete reinstall ... would it not , just have just been replaced? And the issue of bad files loaded the first time no longer applies?? Quote Link to comment Share on other sites More sharing options...
Riia [LDEV] Posted June 3, 2011 Report Share Posted June 3, 2011 Hi Here is a link to .NET Framework 4 http://www.microsoft.com/net/download.aspx Riia Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 3, 2011 Author Report Share Posted June 3, 2011 [quote name='Riia' timestamp='1307134010' post='41633'] Hi Here is a link to .NET Framework 4 [url="http://www.microsoft.com/net/download.aspx"]http://www.microsoft...t/download.aspx[/url] Riia [/quote] Hello, .NET Framework 4 [url="http://www.microsoft.com/net/download.aspx"][/url] was installed properly. I went through every application file to ensure admin perrmission. i resetted updates , then reinstalled them. Still no joy PLAY button that is.... what next ? shall i reinstall it again. Quote Link to comment Share on other sites More sharing options...
Murdered Posted June 3, 2011 Report Share Posted June 3, 2011 (edited) I cant believe I did not see it before.... I looked at your net7 picture closely and noticed you have it targeting a URL. Look closely on the top right and click browse then target this path: C:\Program Files\EA GAMES\Earth & Beyond\[b]release\client.exe[/b] This is exactly your problem all along. Edited June 3, 2011 by Maniac Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 4, 2011 Author Report Share Posted June 4, 2011 (edited) [quote name='Maniac' timestamp='1307139230' post='41635'] I cant believe I did not see it before.... I looked at your net7 picture closely and noticed you have it targeting a URL. Look closely on the top right and click browse then target this path: C:\Program Files\EA GAMES\Earth & Beyond\[b]release\client.exe[/b] This is exactly your problem all along. [/quote] Ahhhh no..... That screenshot was from the first time. ive reinstalled twice since then... just incase, i reinstalled , made sure everything has been done , made a check list on what has been posted... including cleaning temp files and defrag ram prior to install .... the target path is the one as you had stated... and i had used that Net7 configuration tool... SO we are still back where i began ...... no play button. Fyi i snuck a install on a lap top just to prove to myself i wasnt being duped... worked liked a charm... even played for 30 min., so im atleast capable of doing a good install So peeps???? whats next? I wish i could use the lap top but not able, i really wanted to play on my birthday with my box of hotpockets and Code RED, Edited June 4, 2011 by HopperMantis Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 4, 2011 Author Report Share Posted June 4, 2011 [quote name='HopperMantis' timestamp='1307163159' post='41660'] Ahhhh no..... That screenshot was from the first time. ive reinstalled twice since then... just incase, i reinstalled , made sure everything has been done , made a check list on what has been posted... including cleaning temp files and defrag ram prior to install .... the target path is the one as you had stated... and i had used that Net7 configuration tool... SO we are still back where i began ...... no play button. Fyi i snuck a install on a lap top just to prove to myself i wasnt being duped... worked liked a charm... even played for 30 min so im atleast capable of doing a good install ... but it was just a one time deal. i'm stuck using fixing this. So peeps???? whats next? [/quote] Quote Link to comment Share on other sites More sharing options...
Kyp [LDEV] Posted June 4, 2011 Report Share Posted June 4, 2011 Give me a current screenshot of what your launcher looks like sans its play button, I might be able to help from there. If it's still targeting the url, you can't play a url Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 4, 2011 Author Report Share Posted June 4, 2011 [quote name='Kyp' timestamp='1307203801' post='41674'] Give me a current screenshot of what your launcher looks like sans its play button, I might be able to help from there. If it's still targeting the url, you can't play a url [/quote] OK, i sent you one with EAEZ opened during launch... as well as the EZ saved notes during that launch... i sent it as quotes ... and as a file. whatever you need just ask. [img]http://i51.tinypic.com/2dguwci.jpg[/img] [quote] Support request generated by EAsy. Copyright 2002 Electronic Arts. Product: Earth & Beyond Serial Number: User Name: Email Address: Category: ----EASy System Summary-------------------------------------- Video Card : Intel® 82945G Express Chipset Family Video Driver : Driver Version : Sound Card : Sound Driver : Driver Version : DirectX : DirectX 8.1 Operating System Windows NT Service Pack 2 6.0.6002 ----EASy System Output--------------------------------------- Computer Name : ??PC CPU Info CPU Count : 2 CPU Type : 1805 MHz GenuineIntel Pentium Model 15 Step 13 6 15 13 RAM : 2048 MB Total 2040 MB Free Virtual RAM : 0 MB Total 0 MB Free Operating System : Windows NT Service Pack 2 6.0.6002 Default Browser : "c:\program files\mozilla firefox\firefox.exe" -requestpending -osint -url "%1" Version : 4.0.1.0 Temp Directory : C:\Users\??\AppData\Local\Temp\ Size : 82 MB ------------------------------------------------------------ ----Display Info-------------------------------------------- Number of Displays : 2 Current Mode (Primary) : 1280x768 32 Primary display device Description : Intel® 82945G Express Chipset Family Manufacturer : @oem15.inf,%intel%;Intel Corporation Video Memory : 1 MB Main Driver : Version : Secondary display device Description : Intel® 82945G Express Chipset Family Manufacturer : @oem15.inf,%intel%;Intel Corporation Video Memory : 1 MB Main Driver : Version : Supported Display Modes | 16 | 256 | 16 bits| 24 bits| 32 bits --------------------------------------------------- 640 x 480| | * | * | | * 800 x 600| | * | * | | * 1024x 768| | * | * | | * 1152x 864| | * | * | | * 1280x1024| | * | * | | * 1600x1200| | | | | ------------------------------------------------------------ ----Sound, Video and Game Controllers----------------------- ------------------------------------------------------------ ----Direct X------------------------------------------------ DirectX Info Version : DirectX 8.1 DirectDraw Info Version : 6.00.6001.18000 Certified : Not certified DirectSound Info Version : 6.00.6002.18005 Certified : Not certified DirectPlay Info Version : DirectInput Info Version : 6.00.6000.16386 ------------------------------------------------------------ ----Drive Information--------------------------------------- ----CDRom Info---------------------------------------------- Drive Letter C Volume Name : Type : Fixed File System : NTFS Total Space : 362.58 GB Free Space : 263.03 GB Drive Letter D Volume Name : RECOVERY Type : Fixed File System : NTFS Total Space : 10.03 GB Free Space : 2.67 GB Drive Letter E Volume Name : STARSIEGE2 Type : CDRom File System : CDFS Total Space : 219.92 MB Free Space : 0.00 KB Drive Letter G Volume Name : Type : Floppy File System : Total Space : 0.00 KB Free Space : 0.00 KB Drive Letter H Volume Name : Type : Floppy File System : Total Space : 0.00 KB Free Space : 0.00 KB Drive Letter I Volume Name : Type : Floppy File System : Total Space : 0.00 KB Free Space : 0.00 KB Drive Letter J Volume Name : Type : Floppy File System : Total Space : 0.00 KB Free Space : 0.00 KB ------------------------------------------------------------ ----Monitor Information------------------------------------- Primary monitor Description : Generic PnP Monitor Manufacturer : Microsoft Max. Resolution : 1600,1200 Secondary monitor Description : Generic PnP Monitor Manufacturer : Microsoft Max. Resolution : 1600,1200 ------------------------------------------------------------ ----Network Information------------------------------------- Description : @oem5.inf,%rtl8168.devicedesc%;Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) Manufacturer : @oem5.inf,%realtek%;Realtek Driver : system32\DRIVERS\Rtlh86.sys Bound Protocols TCP/IP IP Address: : IP Mask: : Gateway: : Description : @oem10.inf,%bcm430g_devicedesc%;Linksys Wireless-G PCI Network Adapter with SpeedBooster Manufacturer : @oem10.inf,%v_bcm%;Linksys Driver : system32\DRIVERS\WMP54GSx86.sys Bound Protocols TCP/IP IP Address: : IP Mask: : Gateway: : ------------------------------------------------------------ ----Input Device Information-------------------------------- Mouse Information Description : @msmouse.inf,%hid.mousedevice%;HID-compliant mouse Keyboard Information Description : IBM enhanced (101- or 102-key) ------------------------------------------------------------ ----Modem Information--------------------------------------- Description : PCI Soft Data Fax Modem with SmartCP Driver : 7.67.00.00 ------------------------------------------------------------ ----OpenGL Information-------------------------------- OpenGL Info Version : 6.0 ------------------------------------------------------------ ----Task List----------------------------------------------- [system process] system smss.exe csrss.exe wininit.exe services.exe lsass.exe lsm.exe svchost.exe svchost.exe svchost.exe svchost.exe svchost.exe audiodg.exe svchost.exe slsvc.exe svchost.exe cdlauncherws.exe svchost.exe wlanext.exe spoolsv.exe svchost.exe networklicenseserver.exe mdnsresponder.exe iwintrusted.exe svchost.exe prismxl.sys svchost.exe tomtomhomeservice.exe vsedsps.exe svchost.exe wlidsvc.exe searchindexer.exe wifisvc.exe wlidsvcm.exe xaudio.exe yahooauservice.exe wudfhost.exe vseamps.exe vseqrts.exe wmpnetwk.exe svchost.exe taskeng.exe googleupdate.exe ui0detect.exe csrss.exe winlogon.exe taskeng.exe dwm.exe Explorer rthdvcpl.exe igfxtray.exe igfxpers.exe eeventmanager.exe sidebar.exe wmpnscfg.exe ehtray.exe wnda3100v2.exe memturbo.exe igfxsrvc.exe onenotem.exe ehmsas.exe cdregclean.exe iexplore.exe iexplore.exe flashutil10q_activex.exe iexplore.exe iexplore.exe searchprotocolhost.exe searchfilterhost.exe launchnet7.exe dllhost.exe dllhost.exe earth & beyond_ez.exe ------------------------------------------------------------ ----Autoexec.bat-------------------------------------------- REM Dummy file for NTVDM ------------------------------------------------------------ ----Config.sys---------------------------------------------- FILES=40 ------------------------------------------------------------ X_CASE_START X_CASE_DESCRIPTION: X_GAME: Earth & Beyond X_SERIAL_KEY: X_OPERATING_SYSTEM: Windows NT Service Pack 2, Version 6.0, Build 6002 X_PROCESSOR: Pentium Model 15 Step 13 X_SPEED: 1805 MHz X_MMX: Yes X_RAM: 2048 MB X_VIDEO_CARD: Intel® 82945G Express Chipset Family X_DISPLAY_DRIVER: X_DISPLAY_DIRECTX: Not Certified, No Hardware Support X_DISPLAY_MEMORY: 1 MB X_AUDIO_CERTIFIED: Not Certified X_AUDIO_DRIVERS: X_MODEM: PCI Soft Data Fax Modem with SmartCP X_V_MANUFACTURER: @oem15.inf,%intel%;Intel Corporation X_A_MANUFACTURER: X_CASE_END [/quote] Quote Link to comment Share on other sites More sharing options...
Kyp [LDEV] Posted June 4, 2011 Report Share Posted June 4, 2011 Vista always has strange issues, are you right clicking the launcher and choosing "Run As Administrator"? Also, have you tried taking the launcher screen out of maximized mode? Quote Link to comment Share on other sites More sharing options...
HopperMantis Posted June 4, 2011 Author Report Share Posted June 4, 2011 [quote name='Kyp' timestamp='1307215619' post='41685'] Vista always has strange issues, are you right clicking the launcher and choosing "Run As Administrator"? Also, have you tried taking the launcher screen out of maximized mode? [/quote] I have it checked as ADMIN , AND choose "Run As Administrator". And as for taking it out of maximized, just like the previous posts ill go back and forth to try and shake it loose All reccomendations from previously posted replies have been done to this reinstall. I wont make a change unless you say so. Quote Link to comment Share on other sites More sharing options...
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