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Returning Player getting INV-300

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1 hour ago, tsaavik said:

Sorry, I don't seem to have a 'user certificate'  management system that I can find. I'm running Windows 7 SP1.

Update: I ran certmgr.msc, and I have the lets encrypt authority X1, issued by DST root CA X3, expires 10/19/2020

 

I'll delete and test with revocation turned back on tonight.

 

Make sure you install the X3 certificate per the instructions in my last post before trying. Without the X3 intermediate certificate installed it will still fail.

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Uninstalled X1 cert, installed X3 cert, turned on certificate revocation check, rebooted and i'm in the game.

Note: IE still shows Valid=False on sunrise auth page :)

 

BTW I participated in the Lets Encrypt Alpha, so that might be one reason I had the older certificate...

Edited by tsaavik

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Can confirm, I had Let's Encrypt X1, replaced with the X3 certificate per your instructions and now I'm good. Thanks a ton Cipher!

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Awesome! Glad to have you guys in-game again. Hopefully this week I can submit a patch for the Launcher to detect and resolve these kinds of problems automatically so nobody else has the same problem. 

 

Tsaavik, getting Valid=false on that page is actually the expected output when you visit in the browser, don't worry about it. As long as you're able to get in now you should be fine. 

 

If you guys have any other problems don't hesitate to PM me on the forums and I'll do what I can to help. 

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Thanks so much KSerge, Karu and Cipher!! Just incase it helps a future adventurer, I always got the website served in IE (and chrome) properly with the (bad|outdated) X1 cert.

So that is not a good test for the old cert, you have to check you certificate store.

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Thank you everyone for documenting the changes you made to resolve this issue. I had this issue come up after switching to a mobile access point so I could play on the move. Previously had no connection issues what so ever. After switching to the mobile access point I started receiving the INV-300 error. I followed the instructions provided by Cipher and installed the x3 Certificate. I also made sure the windows clock was properly in sync and any firewall settings allowed access to the launcher and client. It successfully resolved the INV-300 Error.

 

However another error came up, "Your login doesn't appear to be valid, please use the default launcher". I searched another thread and someone suggested that it might have something to do with how the Mobile ISP routes traffic. One suggestion was to use a VPN which seemed like a quick and easy fix and it worked. I'm in game with no more connection woes. Just wanted to share in case this might help someone with similar issues. I'll post on the other thread as well. Thanks for everyone's help!

 

Windows 7 sp1 x64

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