wun1one Posted May 11, 2015 Report Share Posted May 11, 2015 (edited) I am unable to log into the EnB client since the update. Client CTD from the log-in page after username & password are entered, Have tried removing the .ini files a number of times with the same result. Nothing has changed with my account since 1230 pm (Sydney, Aus.) but the update. Running Windows Vista, service pack #2. ***EDIT*** I just did a re-install as well, but only for EnB not the N7 launcher. Now even with the update patch from the N7 website, I'm getting this error. [attachment=3185:EnB error.jpg] Edited May 11, 2015 by wun1one Quote Link to comment Share on other sites More sharing options...
Amoor Posted May 11, 2015 Report Share Posted May 11, 2015 I am having the same problem... Quote Link to comment Share on other sites More sharing options...
Rekarrded Posted May 11, 2015 Report Share Posted May 11, 2015 Mine crashes out after EULA pops up. Help meh! :( Quote Link to comment Share on other sites More sharing options...
zant45 Posted May 11, 2015 Report Share Posted May 11, 2015 same here i carnt log on :( Quote Link to comment Share on other sites More sharing options...
mkamov Posted May 11, 2015 Report Share Posted May 11, 2015 I am unable to log into the EnB client since the update. Client CTD from the log-in page after username & password are entered, Have tried removing the .ini files a number of times with the same result. Nothing has changed with my account since 1230 pm (Sydney, Aus.) but the update. Same problem, after restarting computer (win 7) all works Quote Link to comment Share on other sites More sharing options...
Eden Posted May 11, 2015 Report Share Posted May 11, 2015 (edited) I was looking forward to flying around for a few hours but sadly the new patch has killed it completely. I don't even get to the login screen. As soon as I click the "I Agree" button it just sits there trying to log in, no movie, no login screen, just the windows desktop. I'm running the game on Windows XP Pro SP3 and have been playing happily without any issues until the patch today. Please help. Edited May 11, 2015 by Eden Quote Link to comment Share on other sites More sharing options...
Afelirick Posted May 11, 2015 Report Share Posted May 11, 2015 (edited) Mine crashes out after EULA pops up. Help meh! :( I'm having this issue as well. Probably going to try a full reinstall here in a little bit. *edit - uh.. nevermind I guess. Third restart and it works. *another edit! I'm not a big fan of things not working and then working without me knowing what I did, so I restarted again and let everything get going before trying. Apparently bitdefender decided it didn't like enb anymore. I rarely restart - so I might've killed the BD process before for whatever reason, I've only been playing enb again for the last few days, I'm guessing that when it worked earlier I had it launched before the few on-startup programs I run got going. Wouldn't launch with bitdefender running - will launch without. This may be 100% unrelated to everyone elses problems, sorry! Edited May 11, 2015 by afelirick Quote Link to comment Share on other sites More sharing options...
Eden Posted May 11, 2015 Report Share Posted May 11, 2015 (edited) Just finished doing a complete re install, in my case it hasn't fixed the issue, I'm still unable to get to Megan and the login screen. Can't think of anything else to try. Regarding Wun1one's issue with the Net-7 launcher, you need to run e&b-up.exe from the downloads page to patch the launcher to the latest version It patches the launcher so make sure it points at that instead of the e&b client when you run it. However I'm still screwed even with Net-7 fully patched up to date. Any suggestions or help would be very handy right now. Edited May 11, 2015 by Eden Quote Link to comment Share on other sites More sharing options...
wun1one Posted May 11, 2015 Author Report Share Posted May 11, 2015 I am unable to log into the EnB client since the update. Client CTD from the log-in page after username & password are entered, Have tried removing the .ini files a number of times with the same result. Nothing has changed with my account since 1230 pm (Sydney, Aus.) but the update. Running Windows Vista, service pack #2. ***EDIT*** I just did a re-install as well, but only for EnB not the N7 launcher. Now even with the update patch from the N7 website, I'm getting this error. EnB error.jpg Re-install of Net7 launcher fixed the error, but still CTD after entering password. Quote Link to comment Share on other sites More sharing options...
Eden Posted May 11, 2015 Report Share Posted May 11, 2015 You've run e&B config to set the correct display driver and resolution? Quote Link to comment Share on other sites More sharing options...
wun1one Posted May 11, 2015 Author Report Share Posted May 11, 2015 Yep. At least I get to Megan before it crashes. Quote Link to comment Share on other sites More sharing options...
Flip Posted May 11, 2015 Report Share Posted May 11, 2015 I have same problem as Eden above, looks like client.exe process crashes right after clicking "I agree" on the rules of conduct page. Also running Win XP Quote Link to comment Share on other sites More sharing options...
heckovfl Posted May 11, 2015 Report Share Posted May 11, 2015 same issue here.... one win 7 machine works only as administrator but my 4 xp machines crash after i agree.... Quote Link to comment Share on other sites More sharing options...
jdfensty Posted May 11, 2015 Report Share Posted May 11, 2015 Same/similar issues here. I have a Win7 SP1 x64 installation, where I occasionally open a Win XP SP3 x86 virtual machine. Since the patch today, the Win 7 has continued to run the same as always, no noticeable difference. The XP VM, which had no changes whatsoever to it other than the patch itself, I can't log in. From watching Task Manager, I can see that the launcher is running, then the client.exe starts up, displays the anti-harassment policy. When you click 'I Agree' the client.exe continues to run for about 30 seconds, then simply shuts down. The launcher never comes back, and in the tray, the icon sticks on 'Login' and you cannot right-click and 'Terminate Client' though you can double-click and get the status window to pop up, so it's not frozen completely. This is a throwaway VM so it has no antivirus, firewall, etc. I could restore it back to before the patch, but I'm not going to bother because based on the other posts here I'm assuming something else is up from the patch.... JD Quote Link to comment Share on other sites More sharing options...
RenoJD Posted May 11, 2015 Report Share Posted May 11, 2015 (edited) Same problem. Never makes it to log-in screen after hitting 'I Agree' on EULA. WindowsXP SP3. Edited May 11, 2015 by RenoJD Quote Link to comment Share on other sites More sharing options...
pierre Posted May 11, 2015 Report Share Posted May 11, 2015 I have the same problem cant start client on widows xp sp 3 after update Quote Link to comment Share on other sites More sharing options...
Eden Posted May 11, 2015 Report Share Posted May 11, 2015 Just finished downloading a dodgy copy of Windows 7 and trying to build a virtual machine with it so I can run E&B. No serial number, hoping I can get it to work for a few months on a trial .... need my E&B fix. Quote Link to comment Share on other sites More sharing options...
Flip Posted May 12, 2015 Report Share Posted May 12, 2015 there is a corrupt file that was migrated with the patch, this file is causing the client.exe to crash on windows xp machines. EnB staff already has a fixed file and they will migrate the fix soon. Thanks magoo for helping troubleshoot this with us. Quote Link to comment Share on other sites More sharing options...
wun1one Posted May 12, 2015 Author Report Share Posted May 12, 2015 there is a corrupt file that was migrated with the patch, this file is causing the client.exe to crash on windows xp machines. EnB staff already has a fixed file and they will migrate the fix soon. Thanks magoo for helping troubleshoot this with us. Thanks for that fvesely, but will that be the same problem for Windows Vista users as thats what I'm running? Quote Link to comment Share on other sites More sharing options...
Flip Posted May 12, 2015 Report Share Posted May 12, 2015 I can't speak to that as I haven't tested patching the file on a Vista machine, but chances are pretty good that the corrupt file is causing your problem too. Quote Link to comment Share on other sites More sharing options...
wun1one Posted May 12, 2015 Author Report Share Posted May 12, 2015 Ok, thanks. Now if i could just figure out why it wont change from window mode on the Windows 7 laptop Quote Link to comment Share on other sites More sharing options...
jdfensty Posted May 12, 2015 Report Share Posted May 12, 2015 The new patch did solve the problem in my XP SP3 VM. Nicely done. Thanks guys. Quote Link to comment Share on other sites More sharing options...
Dalgothe Posted May 14, 2015 Report Share Posted May 14, 2015 (edited) Where is this new patch to fix XP SP3 ? has it been released yet ? update : just clicked Debug Launch on the launcher and now I can get in no problem .... hmm I cannot find any update for the launcher and it does not come up automatically Edited May 14, 2015 by Talroc Quote Link to comment Share on other sites More sharing options...
Kyp [LDEV] Posted May 14, 2015 Report Share Posted May 14, 2015 Launcher should deliver it when you log in, the problem was a few of the graphics config files. They lost whitespace and produced strange results. If you're still having a problem, try a reinstall. Probably the fastest resolution to your problem. Quote Link to comment Share on other sites More sharing options...
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