Jump to content

cant transfer avatar


Recommended Posts

i have been trying to transfer JamoosPP to an other account but the message i get is:

Rejected: Something is not correct with this move - please inform the webdevs! Please open a ticket (menu) and supply the avatar name and your game(!) account name.

and this is not only on jamoosPP its on all my toons that i want to place to an empty slot. this problem is there for some time now i have put in GM Supports and Support Tickets but nothing on that.

  • Upvote 1
Link to comment
Share on other sites

You are not having a game issue, or a forum issue, it is a Net-7 problem.

 

Open Net-7, on the right hand you see a drop down labeled "Webhelp" select "Support Ticket" and make a ticket on THAT site.

 

I had the same problem, they helped me. :)

  • Upvote 1
Link to comment
Share on other sites

i already dit that there is still even a ticket open from 2013

amd getting a GM's mail back is also always nice you can realy see how they work togather.

 

-- do not edit --

JamoosPP,

Our customer support team personnel has replied to your support request #23712

pm shaddex on the forums, GM'S have nothing to do with the portal.


Thank you for playing The Earth & Beyond Emulator,

Edited by Jamoos
  • Upvote 1
Link to comment
Share on other sites

Well, I only state what I did because I had the exact same problem, I believe, as you are having.

 

I submitted a ticket and Shaddex told me I had a "Piece of old code" that prevented it from transferring.  He fixed all my toons, end of story.

 

I thought it might happen for you the same way. ;)

  • Upvote 1
Link to comment
Share on other sites

  • 1 year later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...