Smallyoda

[quote name='C Del' timestamp='1312872507' post='44505'] So you guys know, the server is up now, but it's still having login problems. You will get in if you try long enough, but try leaving the game alone for 10 minutes or so if your login doesn't immediately succeed. Something is getting stuck in the login code which is causing the server to freak out when there is a higher number of logins occurring simultaneously. I'm waiting for the performance profiler report to be processed on the server so we can pinpoint the problem area of the code. If all goes well, the server will be fully fixed some time tomorrow, but the login troubles will continue until at least then. [/quote] is it really login problems if we are getting stuck between station and space? Surely that is beyound the login server and into game code.

I logged in fine, foudn myself dead, took a tow half way around the galaxy to somewhere I did not need to be Manufactured a few things and the server is now rebooting again. So I am guessing they are close to a fix.

Not that I can play because I am at work, but I wonder what is going on. Would love to know the technical side of the problem.

[quote name='Lot' timestamp='1312858411' post='44478'] Server offline .... prepare the low orbital login cannons!! [/quote] I lol'd

[quote name='Wolffishfang' timestamp='1312847601' post='44436'] Hey Red first we got kicked out of the server when we were doing a fish bowl raid yesterday. Now we can't log in. Sucks big time [/quote] Lol, yes it is a shame but it an alpha test. This is to be expected. Check out the thread that red mentioned. Lots of info there on why it is not working, and any future down time you experience should be logged there. It is stickied to the top of the general discussion forum for easy access.

[quote name='usernotfound' timestamp='1312851696' post='44457'] hey useually i try to log in if i have a prob i check here . one thing you have to understand is not everyone checks here , so you can blame them for not checking here but when you see players online and dont know any better your gonna keep trying . so theres no use yelling at those who do not listin . [/quote] Ya, The original poster used a larger font to say he "Still" could not get in so i used a bigger font again to try and be a bit funny. Plus I got the impression he was trying repeatedly trying to log in, now that he had been on the forum he should know why he cant get in and could just wait for the all clear. Repeated attempts to log in just create lots of traffic that loads the server and looks like a DDOS attack as the same IP's keep turing up every few seconds for hours at a time. Example Imagine the server is at normal load with 140 people online and approximatly 60 people logining in and out every hour. This make for an average of two requests per minute. Now imagine the server is having trouble and there are 40 people trying to log in and pressing the check button every 30 seconds. This makes for an average of 80 requests per minute. A 4000% increase in server requests......

[quote name='thrusher' timestamp='1312850298' post='44451'] [size="4"]I still can't connect to the server did anyone find a solution.[/size] [/quote] [size="5"]STOP TRYING!!!! Give them the time they need to sort it out and wait for the announcment that it is all fixed.[/size]

[quote name='Kyp' timestamp='1312849649' post='44446'] No, we're attempting to diagnose the problems at the moment, I think kicking the login server allowed some folks to get in, but it doesn't seem to be hung now.. just really lagged/unresponsive. I still see a few who are being very persistent get through though. [/quote] Those people are always so helpful when diagnosing network traffic arn't they

Can you post some of the firewall logs you guys are getting to let us have a look at? You can capitalise on your player base knowledge.

Tracing route to sunrise.net-7.org [87.106.131.253] over a maximum of 30 hops: 11 193 ms 193 ms 193 ms i-3-4.eqla01.bi.reach.com [202.84.251.154] 12 234 ms 234 ms 234 ms gblx-peer.eqla01.pr.reach.com [134.159.63.202] 13 365 ms 365 ms 365 ms xe11-2-0-10G.scr3.LON3.gblx.net [67.16.165.66] 14 324 ms 324 ms 324 ms lag1.ar9.LON3.gblx.net [67.17.72.21] 15 339 ms 338 ms 338 ms 146.82.54.42 16 337 ms 337 ms 337 ms te-1-3.bb-c.bap.rhr.de.oneandone.net [212.227.12 0.49] 17 335 ms 335 ms 335 ms 212.227.122.5 18 336 ms 336 ms 336 ms ae-1.gw-prtr-r211-a.bad.oneandone.net [195.20.24 7.44] 19 339 ms 339 ms 358 ms sunrise.net-7.org [87.106.131.253] Trace complete. I am seeing about twice the ping that I normally see to the server.

Are you good with firewalls Tien? I cant help with coding your server but this is an area I can help with.. If you give me access to your firewall logs, and firwall (what ever you use router etc) I can adjust the setting to turn off the appropriate ports to shut the fool / fools down that are doing this. We can either blacklist the IP's that are griefing or we can block port traffic. However they could still hit you with DDOS to your actual login server on the 443 port that we authenticate against.

[quote name='Mimir' timestamp='1312840476' post='44375'] I would wait to reinstall. After a server down time it is more likely that something on that end is foobar. [/quote] Ya, this one is definatly server related, connection is good, but sector loads are faulty. It is probably not passing on the correct pieces of code to transfer sector information to local machines either that or some of the new coding it is passing on is no good and cause the client to reject it. Tien will probably debug it in no time.

[quote name='Vitaes' timestamp='1311448418' post='43553'] This and Asheron's Call were my favorites. Always liked sci-fi, and AC was really just as much sci-fi as fantasy. The music in this game is just relaxing. I needed that after some of my days. [/quote] The only three things this game was missing that killed it were: Lack of any sort of serious PVP, arenas dont count, the community wanted faction warfare. Players did not really effect the game unlike EVE No Auction House.. means you can only sell when online, have to meet up with people to do the sale etc. But all said and done this game had so many awesom elements, a space MMO where we get to fly the ship instead of tell it where to go, aweomse unique land scapes (space scapes), cool storyline, customisable ships and characters, complex economy with a complex build system. Loved it then, love it now.

[quote name='Hypnos' timestamp='1312797951' post='44255'] iirc, Tien lives in Austrailia. Needless to say I have no idea what his schedual might be. That said, it's between 6:00 and 8:00 pm there atm......Hope for the best folks. And Tien is that..... [/quote] I need these peoples phone numbers.. either that or access to the servers so i can check error logs and do a quick reboot if there is nothing serious wrong...

[quote name='muse' timestamp='1312795534' post='44249'] Crashed right as I zoned into Xipe Totec.. leaves me wondering if perhaps XT's hinky [/quote] probably just coincidence, but unfortunatly it does not look like any of the programer of sys admin devs are on atm to check and reboot. Might have to miss out on tonights testing, was doing the lvl 30 PP upgrade mission.