Theemile

I Tried to Create a new login ID for ST4 but never received the confirmation email. When I tried to create a login id again it said I already had an ID and (separately) that Theemile was already in use. However when I try to login to the game I get the error that I have been temporarily banned from the Server. Comon Guys, I haven't been that bad - Can I get my ID reset? Thanks! -Theemile