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Need Support For Webpage Login


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Greetings,

 

I have an account that have been created before 3-4 years and when i came back to play before 1-2 months i was unable to remember my password. Note that this is not my original account, but alt one.

 

Asked GM to help and he resetted it. The problem now is that i can not enter www.net-7.org with my acc and new pass.

 

The message that appear is: Login failed. You need to use forum credentials to log in.

 

Am i coming to the right place for this issue? If not, please guide me.

 

Thanks in advance!

 

Edit: I can access the game with my new pass, just not the webpage.

Edited by liuu
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Greetings,

 

I have an account that have been created before 3-4 years and when i came back to play before 1-2 months i was unable to remember my password. Note that this is not my original account, but alt one.

 

Asked GM to help and he resetted it. The problem now is that i can not enter www.net-7.org with my acc and new pass.

 

The message that appear is: Login failed. You need to use forum credentials to log in.

 

Am i coming to the right place for this issue? If not, please guide me.

 

Thanks in advance!

 

Edit: I can access the game with my new pass, just not the webpage.

 

Error message tells you that you need to use forum login and not game login. How is that not clear?

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Error message tells you that you need to use forum login and not game login. How is that not clear?

My forum login doesn't work.

 

Can you send me a private msg so i can give you details?

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