Altonchamber Posted July 12, 2015 Report Share Posted July 12, 2015 I am having a problem with all of my characters on one of my accounts they are all listed as being on earth station but after login in I do not get the standard cut scene of my ship docking and all I see is a black screen with the chat panel and the lower left icons. I can type in chat and my text appears in the chat window approximately 48 seconds after I press enter. The /starbase rest command drops the game back to the desktop. I can not see my ship to even try to exit to see if that would fix the issue. I tried transferring one of the characters to a different account but the problem followed the character. I have attached an in game photo I took to help explain what I am seeing. I have even been inventive trying things like /follow FlipJE on a character that was helping me out but my character never tried to move. FlipJE said they could see my character floating out in the middle of nowhere but no commands on my end made any difference or budged the character at all. I would greatly appreciate the help of a dev in fixing all 4 of my characters that are currently stuck dmadone dmadtwo dmadthree dmadfive Thank you for the help Quote Link to comment Share on other sites More sharing options...
Zackman [LDEV] Posted July 13, 2015 Report Share Posted July 13, 2015 Hello, chat delay for 48s, movement packets not sent/received - clearly indicating a network problem. My guess: You are not really running behind a NAT router but a tranparant proxy/socket proxy. Quote Link to comment Share on other sites More sharing options...
Altonchamber Posted July 13, 2015 Author Report Share Posted July 13, 2015 (edited) The Dev team was kind enough to use an unblackhole command they have access to, to move my characters to net 7. Once that was done all chat delays also went away. So for what ever reason the cut screen would not display and the screen would show up black, it also caused the chat delay. Now all is good again in my characters world so I'm happy and content. Very quick response to my cry for help as well. They had it fixed in less than 24 hours. Thanks all, both to my other players in game who tried to help me with the problem and to the dev team for fixing my problem. I appreciate it. :wub: Edited July 13, 2015 by Altonchamber Quote Link to comment Share on other sites More sharing options...
Zackman [LDEV] Posted July 13, 2015 Report Share Posted July 13, 2015 Nice to hear, tho it brings up another question: That all happend in the Earth-Sector, correct? Every sector in the game has its own UDP port and i wonder, if the "earth sector port" is somehow experiencing problems within your network/ISP. Of course, it could have been also an ongoing DDoS Attack that day, that was adressing that very port - so i would go to earth now and make sure, all is smooth. Quote Link to comment Share on other sites More sharing options...
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