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Technical Support

Having trouble installing, connecting to, or playing the game? Come on in!

NOTE: THIS AREA IS NOT THE CORRECT PLACE TO POST IN-GAME BUGS OR PROBLEMS WITH CONTENT, PLEASE USE THE BUG TRACKER FOUND LINKED AT THE TOP OF THE FORUMS. ALL FUTURE IN-GAME REPORTS FOR CONTENT ISSUES WILL BE DELETED BY MODERATION STAFF. - Kyp (Jan 18th, 2017)

2623 topics in this forum

  1. Is there a way to gain access to old characters after you stopped playing for 10 years and you only have their names because you lost the email?

    By 8426,
    • 2 replies
    • 97 views

  2. CTD gating to Nostrand Vor planet

    By Oxymorron,
    • 3 replies
    • 142 views

  3. Win 11?

    By Nervestrike,
    • 8 replies
    • 285 views

  4. Log-in/hand-off Issues

    By Samsou,
    • 4 replies
    • 113 views

  5. enb notifler

    By AZwoodman,
    • 1 reply
    • 85 views

  6. Running multiple clients simultaneously (multiboxing) 1 2 3 4

    By Huron,
    • 91 replies
    • 30.1k views

  7. Resetting my Game Password

    By Dreiden Kisada,
    • 5 replies
    • 207 views

  8. CTD fullscreen

    By jazzmag,
    • 0 replies
    • 91 views

  9. Disconnect while idle in stations

    By Cider1,
    • 2 replies
    • 130 views

  10. Looking for Dev assistance

    By loulou,
    • 3 replies
    • 245 views

  11. Unable to go fullscreen

    By Riz,
    • 4 replies
    • 969 views

  12. Login Issue

    By robert27926,
    • 22 replies
    • 2.5k views

  13. login server

    By meepmeep,
    • 1 reply
    • 121 views

  14. Unable to Load the Game

    By Calmkingbean,
    • 2 replies
    • 162 views

  15. Wrong Authlogin.dll Have wrong login dll?

    By ScaronX,
    • 2 replies
    • 433 views

  16. Stuck at galaxy map

    By Pureluck,
    • 6 replies
    • 257 views

  17. Crash to desktop at Swooping Eagle

    By twoshrubs,
    • 1 reply
    • 117 views

  18. I cannot Launch the game

    By Pureluck,
    • 2 replies
    • 126 views

  19. Password Change

    By Aviator,
    • 1 reply
    • 110 views

  20. 2023 - Waiting for server - Gating/Docking Problem.

    By Sharnoon,
    • 3 replies
    • 328 views

  21. still cant log in to my old accounts

    By Wait,
    • 6 replies
    • 351 views

  22. Jenquai Promotion bonus part 1

    By Shavroth,
    • 4 replies
    • 226 views

  23. Team speak not connecting

    By Woodstock HGM,
    • 0 replies
    • 81 views

  24. Windows 11 Resolution Help

    By QtrMaster,
    • 2 replies
    • 159 views

  25. Just Reinstalled - Can't Connect

    By TheContingent,
    • 5 replies
    • 336 views
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